What's up w/ Kinky-Curly

[Deniece]

Man..... How long does it take to receive products form this company?

I placed an order in May... have not received anything..can't even get any response from their customer service.

So unpleased...I really was excited about this product..Feel like I wasted $45

 

[LaNecia]

Man..... How long does it take to receive products form this company?

I placed an order in May... have not received anything..can't even get any response from their customer service.

So unpleased...I really was excited about this product..Feel like I wasted $45

Have you tried emailing Shelley? She's very responsive and I've had good success in the past ordering from her (2004). Perhaps she is busy or behind. I think she has a phone number on her website but my experience has been, if you write her, she's pretty quick to reply.

I'm sure there's a good explaination on what has happened re: your order.

HTH

 

[Firenza]

I had a similar problem with them....
I ordered in April,May came,I wrote e-mail, no response.
Contacted the lady who took order, and told her to cancel since no one thought to tell me anything in June.
I know that the website said that things were on back order,but not to say anything is less than fair.
I don't like to have my credit card charge just hangin' in the wind.
So,I was never charged,but I say its just 'poor' customer relations.
And there prices are nothing to sneeze at.
It's there loss.
I wish that I could say that they are a winner company,and product.
I say 'not'!