curlyhersheygirl
Well-Known Member
curlyhersheygirl I think SSI has me confused. I requested a freebie and she responded with there won't be any freebies considering the hair butter didn't have an official release date. Well, I didn't order the hair butter because best I could see, it wasn't available for sale. I responded back as saying such. She has not yet responded. I'm confused what the heck she's talking about.
divachyk it sounds like she's confused. I agree with Golden75 remind her of the initial email to you insure y'all are on the same page.
All of this mess is just disappointing. I give newbies a pass because there're growing pains in the beginning but not veterans. By now you should have a system in place to insure quality and customer satisfaction. They need to do better.