gymfreak336
New Member
I have been contacting companies about the pH of some of their products. I emailed Herbal Essences and this is their response. I didn't get specifics for each product like I had wanted but it was nice they responded and sent me a coupon for free herbal essence product.
Thank you for contacting Herbal Essences.
We appreciate you taking the time to tell us how you feel about Herbal Essences® Conditioner. Your letter will be shared with the brand managers, research scientists, quality control specialists, consumer representatives and the entire product team. We are certain they will be delighted with your comments.
Most Clairol/Herbal Essences hair care products have a pH between 4.5 and 6. These pH levels are considered gentle for the hair and "balanced" to meet hair's natural pH, which is between 4.5 and 5.5.
We make every effort to provide the highest quality products and services for our customers. We are sending you a complimentary coupon good for any Herbal Essences product of your choice. You will receive your coupon by postal mail in 14-21 days. Please accept it with our best wishes.
The Consumer Relations Team
013541351A/EEA
Mail sent to this address cannot be answered.
If you have additional comments about this issue, please click here:
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Thank you for contacting Herbal Essences.
We appreciate you taking the time to tell us how you feel about Herbal Essences® Conditioner. Your letter will be shared with the brand managers, research scientists, quality control specialists, consumer representatives and the entire product team. We are certain they will be delighted with your comments.
Most Clairol/Herbal Essences hair care products have a pH between 4.5 and 6. These pH levels are considered gentle for the hair and "balanced" to meet hair's natural pH, which is between 4.5 and 5.5.
We make every effort to provide the highest quality products and services for our customers. We are sending you a complimentary coupon good for any Herbal Essences product of your choice. You will receive your coupon by postal mail in 14-21 days. Please accept it with our best wishes.
The Consumer Relations Team
013541351A/EEA
Mail sent to this address cannot be answered.
If you have additional comments about this issue, please click here:
Attachments: