Natori24, perhaps the same guy you spoke with responded to email. Here is his response:
To: Stacy (last name deleted)
Thanks for your interest and purchasing SURGE.
The instruction on the bottle label is recommendation for the best result
and the result may vary according to conditions.
You do not have to wash your hair every day before applying Plus14 or other
SURGE products.
Washing hair once a week is perfectly fine, but you may see or feel some
residue.
And you are perfectly on the right track on applying SURGE.
If you want to apply SURGE once a day, it is better applying at night (which
you are doing now) and
since you give moisturizer and wrap your hair you won't feel any dryness.
If you have more questions, just let us know, and if you have a chance to
visit our website at:
www.Surgehaircare.com
Please check FAQ section. There are many good Qs and As about the SURGE.
Thank you.
From: C & L
I really appreciate getting a response. It makes me feel better about using the product.