Hi, I'm kinda new on this board and I'm happy that i found a post I have a comment about. Well, I purchased a conair steam flat iron and I wasn't happy with the results. When I tried to get the flat iron over my roots, it couldn't reach it. The metal part, in the middle, that straightens the hair was too small and the plastic it was in between was too wide. It also had a leak and when I was trying to flat iron my hair, the hot steaming water rolled down my back. It hurt like /images/graemlins/censored.gif. Nevertheless, I returned it and got my money back.