Some stylist just don't know. When I had just started being a stylist, I did not know what all this stuff was. and I did some peoples hair just fine. Just because she does not know what the name or proper name is, does not mean he or she does not know what it is. like, I did not know what tyzillions or zillions was. Then someone told me it was small braids. I was like micro braids? Then she said yes. She may know what it is, just not what you call it.