Round Brush Hair Deletes Legitimate User Comments
I believe it is an unethical practice for a business to open it's site for comments then delete or edit legitimate comments. I have posted comments regarding salon experiences - both favorable and unfavorable on RBH. Unfavorable comments regarding MY experience were deleted. If one of the purposes of RBH is to help consumers make informed choices, the comments as long as they are not profane and are a true depiction of one's experiences should remain on the site, IMHO. I have also noticed this practice with some of the product reviews. In my opinion, the site loses credibility when it deletes honest feedback. I would love to read other's opinions and experiences.
I believe it is an unethical practice for a business to open it's site for comments then delete or edit legitimate comments. I have posted comments regarding salon experiences - both favorable and unfavorable on RBH. Unfavorable comments regarding MY experience were deleted. If one of the purposes of RBH is to help consumers make informed choices, the comments as long as they are not profane and are a true depiction of one's experiences should remain on the site, IMHO. I have also noticed this practice with some of the product reviews. In my opinion, the site loses credibility when it deletes honest feedback. I would love to read other's opinions and experiences.
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