Ladies, I just had an excellent customer service experience with Linda of Pretty Antoinette's. On BF, I ordered a silk beanie. Yesterday, I was contacted first thing in the morning with an apology that the size I wanted was not available in that style. She wanted to know if I wanted to cancel my order or take a different size. When I inquired if I could have the same color in another style but in the size I needed; she honored the request at the same discounted price. Please note that one I will receive is more expensive than the one I initially ordered. Also, her communication style was ultra professional. She just earned a loyal customer. In the future, I'll be ordering beanies in other colors, scarves etc. due to her excellent and prompt customer service. Please check her out at
http://prettyanntoinets.com/