I understand why they do it. But imma need these stylists to stop being late too, and respect their clients time as well. I found a braider that had it in bold print on all of her pages, that your appointment will be canceled if you are late. NO EXCEPTIONS... This ***** showed up 45 minutes late to braid my hair. I had arrived 15 minutes early for my appointment, so I was waiting in the car for 1 hour. I was like, how are you so adamant about tardiness not being tolerated, but you have a client waiting for 45 minutes? She apologized and took $20 off , but I’ll never use her again.
I understand why they do it. But imma need these stylists to stop being late too, and respect their clients time as well. I found a braider that had it in bold print on all of her pages, that your appointment will be canceled if you are late. NO EXCEPTIONS... This ***** showed up 45 minutes late to braid my hair. I had arrived 15 minutes early for my appointment, so I was waiting in the car for 1 hour. I was like, how are you so adamant about tardiness not being tolerated, but you have a client waiting for 45 minutes? She apologized and took $20 off , but I’ll never use her again.
Right it definitely should go both ways!
My daughter scheduled an appt with a ghetto weave lady for an invisible ponytail last week. She sent at least 4 reminders (text and email) for our appt - and then showed up a WHOLE HOUR late... just strolled in.
At least you got a discount - we didn't get an apology or anything. The other 7 people that came in during the hour seemed to be just as content so I guess that is her norm.
This is a word! Amen! Thank ya Sista Kammy! LolThere are rude people on both sides. But I'm gonna need the stylist to stop acting like clients like this aren't a direct result of long wait times even when you have an appointment. She has to know that she is part of a new wave of stylists that are listening and being better about time management. When people get used to the idea of their stylist showing up late even after telling them not to be late you kinda just adapt. Hopefully this client will get used to better treatment from her stylist and respect her time as well.
I’m fine with deposits that go towards a service. But some of these instagram stylists are asking for the entire cost of the service upfront to secure your spot. Even on styles that are cheap. I can understand for big ticket services like 360 frontals with hair purchases and whatnot. But for some $75 braids?
IMO this is a ghetto practice that more and more new age stylists seem to be adopting.
Truly upscale salons and professional stylists don't require a deposit. Those clients who pay these deposits should actually take offense.
None of the doctors, lawyers, or other professionals with their own business/firm/practice in my circle charge deposits to schedule an appointment.
What they (upscale places) do here is require a card on file to reserve an appointment. You don't show and they charge the card a fee.