Divine Inspiration
Well-Known Member
Hi ladies!!! 
I've mentioned this awful experience in passing, but I haven't really laid out the details of what happened. Initially, I decided I'd just keep it to myself, and consider it a lesson learned. BUT, I gave it more thought and I decided to go ahead and post what happened b/c:
1) Someone could probably draw something useful from the story
2) There are ladies on the board thinking about going to the stylist, and I'd like to save them some time, frustration, and money
So here goes...I don't even know where to start; it was just so wrong. I'll start from when I walked in the door.
This is when I should have known there would be trouble. My appt. was for 10 AM, and I arrived at 9:55. She was STARTING on another head as I was walking in the door. She didn't invite me over to her chair until 10:35...I should've just left.
Well, I get in the chair and take my bun down. She's like
"You have a lot of hair." I said, "Um, yeah. I guess." She proceeds to give me the third degree about why I had so much new growth. I explain that I hadn't had a relaxer in 6 months. She advises me that I should NEVER go that long without a relaxer. She says I should go no longer than 8 weeks. Then she asks, and I quote, "WHY ISN'T YOUR HAIR BROKEN OFF?" I'm like 
"What do you mean?" She says, "Well, most of the time when people go too long without a relaxer, they have a lot of breakage and damage but you don't." I say, "Well, that's because I take care of it." She says, "Oh" and keeps looking through it. Then she almost got slapped because of this exchange:
Stylist: Um, you need a trim.
Me: Oh, no thank you.
Stylist: Yes, you really need one.
Me: No, I'll take care of my ends once I get home.
Stylist: No, I'll just go ahead and trim them.
Me: NO. I prefer to trim them myself. If you come near my head with a pair of shears, I will get up and walk out of here with your cape and your towel on.
Stylist: Ok, ok, just relax. We'll just see how it goes. Don't worry girl, I'm not gonna cut all your hair off. I know how hard it is for YOU BLACK WOMEN to grow your hair.
Me:
Um, just apply the relaxer, please.
So she starts applying the relaxer and realizes that there is a FOREST of new growth on my head and that it will be a challenge. Now when I spoke w/ her on the phone to set the appt. up, I asked how much she would charge. She said $55. She didn't mention any other costs. Well, as she's wading through my waves, this exchange comes about:
Stylist: Did I give you a price?
Me: Yes, you said $55.
Stylist:
Um, it's $55 for the relaxer and $35 for the shampoo and deep condition.
Me: Huh? You told me $55.
Stylist: I know, but that doesn't include the shampoo and style.
Me: Um, ok. (I didn't say anything b/c she was putting chemicals in my head at this point.)
So after she finishes applying the relaxer, we let it sit for about 15 minutes, and I tell her that I'm ready to rinse. She insists that it's not time, but I demand that she come rinse it. So as she is rinsing, this exchange occurs:
Me: So, about this extra $35, I'm not paying extra for a shampoo and deep condition. I can go home and do that myself. So just rinse the relaxer, and I'll pay you and leave.
Stylist: No, you can't leave without your hair finished.
Me: Yes, I can. I'm not paying you $90 for a Motions relaxer. I'm sorry, but it doesn't work that way. Besides that, you should have told me that on the phone if that was the case.
Stylist: Well, what do black people charge you?
Me: What difference does that make? They don't charge $90.
Stylist: Ok, well we'll work it out.
She proceeds to rinse and deep condition. Then she rinses the conditioner and does a roller set. Her rollerset was flawless. That's the ONLY thing she did right. Then she puts me under some SUPER hot dryer that I couldn't stand for more than 10 minutes. So I come from under there, and she walks over and tries to push me back under and I explain that the dryer is ridiculously hot, and that I'd prefer to use the regular dryer. She says ok and I get up and move. I knew my hair was not gonna be dry b/c it never dries that quickly. She takes me out anyway, and takes the rollers down. Then she starts complaining that it's still damp in some places. I just look at her like she's stupid b/c I had already told her that it wasn't dry. So she explains that it's ok b/c she going to blowdry the rest and the roots. I say fine, and she whips out her dryer. Then she hands me her business card AS IF she thinks I'm ever stepping foot in her salon again.
She starts working through my hair, and I'm jumping and drawing up b/c the dryer is HOT. I was almost in tears...I have NEVER had such a painful hair experience in my life...I've never had relaxer burns like THAT. The heat was unbearable, and at one point, I had to ask her to stop. My scalp was so tender when she finished. I knew from all that heat that a Dominican blowout was what I was experiencing, and I knew from the way my scalp felt that a Dominican blowout was something I never wanted to experience again...EVER.
So she finishes up, and the exchange goes like this:
Me: You take check cards right?
Stylist:Yes. I'm gonna charge you $70, ok?
Me: No, I'm paying you $55 because that's what we agreed on.
Stylist: How about $65?
Me: This is not an auction. I will pay you $60, tip included. It's not a negotiable matter. You told me $55 on the phone, and you have to honor that price.
Stylist:
So she runs my card for $60, I sign my draft, and I leave. My hair was pretty...the curl was much tighter than I like from her whippin that dern brush *too* much, but still I had a fresh texlaxer, and my hair looked great after the 6 month stretch...I credit myself for that and not her awful butt. To add insult to all of this injury, my hair didn't even almost a little bit process. I washed my hair the following week, and it quickly reverted. I mean, it looks like a relaxer hasn't even been in the same room as my hair. So I've got 8 months of new growth on my head. I'm not panicking though. I'm gonna do a corrective soon b/c I'm not ready to transition yet. This would be the perfect time, but I want to wait until my schedule is less hectic, and I have more time & attention to give to my hair during the trying transition phase.
This is the stylist's information. Avoid her if you like your hair.
Clara (owner of the salon
)
Salon de Belleza Dominico
8440 Laurel Canyon Blvd
Sun Valley, California 91352
So anyway, that's what happened. Marguerite Samuels of Mesch Hair Studio in Studio City is the only stylist worst than this lady. Those two should start a club for stylists with poor customer service.
So to the ladies who were considering using this stylist for a Dominican blowout...YOU'VE BEEN WARNED.
I've mentioned this awful experience in passing, but I haven't really laid out the details of what happened. Initially, I decided I'd just keep it to myself, and consider it a lesson learned. BUT, I gave it more thought and I decided to go ahead and post what happened b/c:
1) Someone could probably draw something useful from the story
2) There are ladies on the board thinking about going to the stylist, and I'd like to save them some time, frustration, and money
So here goes...I don't even know where to start; it was just so wrong. I'll start from when I walked in the door.
This is when I should have known there would be trouble. My appt. was for 10 AM, and I arrived at 9:55. She was STARTING on another head as I was walking in the door. She didn't invite me over to her chair until 10:35...I should've just left.
Well, I get in the chair and take my bun down. She's like
"You have a lot of hair." I said, "Um, yeah. I guess." She proceeds to give me the third degree about why I had so much new growth. I explain that I hadn't had a relaxer in 6 months. She advises me that I should NEVER go that long without a relaxer. She says I should go no longer than 8 weeks. Then she asks, and I quote, "WHY ISN'T YOUR HAIR BROKEN OFF?" I'm like "What do you mean?" She says, "Well, most of the time when people go too long without a relaxer, they have a lot of breakage and damage but you don't." I say, "Well, that's because I take care of it." She says, "Oh" and keeps looking through it. Then she almost got slapped because of this exchange:Stylist: Um, you need a trim.
Me: Oh, no thank you.
Stylist: Yes, you really need one.
Me: No, I'll take care of my ends once I get home.
Stylist: No, I'll just go ahead and trim them.
Me:
NO. I prefer to trim them myself. If you come near my head with a pair of shears, I will get up and walk out of here with your cape and your towel on. Stylist: Ok, ok, just relax. We'll just see how it goes. Don't worry girl, I'm not gonna cut all your hair off. I know how hard it is for YOU BLACK WOMEN to grow your hair.
Me:
Um, just apply the relaxer, please.So she starts applying the relaxer and realizes that there is a FOREST of new growth on my head and that it will be a challenge. Now when I spoke w/ her on the phone to set the appt. up, I asked how much she would charge. She said $55. She didn't mention any other costs. Well, as she's wading through my waves, this exchange comes about:
Stylist: Did I give you a price?
Me: Yes, you said $55.
Stylist:
Um, it's $55 for the relaxer and $35 for the shampoo and deep condition.Me:
Huh? You told me $55.Stylist: I know, but that doesn't include the shampoo and style.
Me: Um, ok.
(I didn't say anything b/c she was putting chemicals in my head at this point.)So after she finishes applying the relaxer, we let it sit for about 15 minutes, and I tell her that I'm ready to rinse. She insists that it's not time, but I demand that she come rinse it. So as she is rinsing, this exchange occurs:
Me: So, about this extra $35, I'm not paying extra for a shampoo and deep condition. I can go home and do that myself. So just rinse the relaxer, and I'll pay you and leave.
Stylist: No, you can't leave without your hair finished.
Me: Yes, I can. I'm not paying you $90 for a Motions relaxer. I'm sorry, but it doesn't work that way. Besides that, you should have told me that on the phone if that was the case.
Stylist: Well, what do black people charge you?
Me:
What difference does that make? They don't charge $90.Stylist: Ok, well we'll work it out.
She proceeds to rinse and deep condition. Then she rinses the conditioner and does a roller set. Her rollerset was flawless. That's the ONLY thing she did right. Then she puts me under some SUPER hot dryer that I couldn't stand for more than 10 minutes. So I come from under there, and she walks over and tries to push me back under and I explain that the dryer is ridiculously hot, and that I'd prefer to use the regular dryer. She says ok and I get up and move. I knew my hair was not gonna be dry b/c it never dries that quickly. She takes me out anyway, and takes the rollers down. Then she starts complaining that it's still damp in some places. I just look at her like she's stupid b/c I had already told her that it wasn't dry. So she explains that it's ok b/c she going to blowdry the rest and the roots. I say fine, and she whips out her dryer. Then she hands me her business card AS IF she thinks I'm ever stepping foot in her salon again.
She starts working through my hair, and I'm jumping and drawing up b/c the dryer is HOT. I was almost in tears...I have NEVER had such a painful hair experience in my life...I've never had relaxer burns like THAT. The heat was unbearable, and at one point, I had to ask her to stop. My scalp was so tender when she finished. I knew from all that heat that a Dominican blowout was what I was experiencing, and I knew from the way my scalp felt that a Dominican blowout was something I never wanted to experience again...EVER. So she finishes up, and the exchange goes like this:
Me: You take check cards right?
Stylist:Yes. I'm gonna charge you $70, ok?
Me: No, I'm paying you $55 because that's what we agreed on.
Stylist: How about $65?
Me: This is not an auction. I will pay you $60, tip included. It's not a negotiable matter. You told me $55 on the phone, and you have to honor that price.
Stylist:
So she runs my card for $60, I sign my draft, and I leave. My hair was pretty...the curl was much tighter than I like from her whippin that dern brush *too* much, but still I had a fresh texlaxer, and my hair looked great after the 6 month stretch...I credit myself for that and not her awful butt. To add insult to all of this injury, my hair didn't even almost a little bit process. I washed my hair the following week, and it quickly reverted. I mean, it looks like a relaxer hasn't even been in the same room as my hair. So I've got 8 months of new growth on my head. I'm not panicking though. I'm gonna do a corrective soon b/c I'm not ready to transition yet. This would be the perfect time, but I want to wait until my schedule is less hectic, and I have more time & attention to give to my hair during the trying transition phase.
This is the stylist's information. Avoid her if you like your hair.
Clara (owner of the salon
)Salon de Belleza Dominico
8440 Laurel Canyon Blvd
Sun Valley, California 91352
So anyway, that's what happened. Marguerite Samuels of Mesch Hair Studio in Studio City is the only stylist worst than this lady. Those two should start a club for stylists with poor customer service.
So to the ladies who were considering using this stylist for a Dominican blowout...YOU'VE BEEN WARNED.
. Its too bad you had such a bad experience though.
Those aren't the greatest, but more are coming, I promise! My cable for my digital cam is being shipped to me (left it at home during Christmas) so as soon as I get it, I plan to upload more.
Im glad you stayed in control of the situation 
Thats why I only allowed them to do rollersets and nothing more when I was relaxed, anything more complicated than that spelled drama.
It'll give me some extra strength to say NO to crazy stylists. 
