msa
New Member
She listened and wrote all the info I gave her, but she complained about how many steps she had to do.
Actually, I think you may have given her too much to do. I'm hair obsessed and I still don't like to do a lot to my hair. For someone who's new to haircare it may have been really overwhelming.
You mentioned her dandruff and that seems like the most important issue. She's obviously upset about it since she washes 4 times a week to try to get rid of it. For some people, dandruff is an issue that can't be resolved without a trip to the dermatologist so I suggest you tell her to do that.
In the meantime, washing a few times a week is probably only making the problem worse. And washing every once in a while would probably do the same thing. I actually don't think she should try a bunch of different things because it could just aggravate her scalp more.
I would suggest that she buy either selsun blue, nizoral, or the neutrogena dandruff shampoo (t-gel I think it's called). Even head and shoulders would be a good idea. I know the selsun and nizoral are expensive but they have the highest amount of dandruff meds she can get without a prescription. She should rinse her hair really well with water first, and then apply the shampoo to her scalp only. And let it SIT for awhile, at least 15 mins.
After that if she wants to condition/moisturize her hair tell her to make sure she doesn't get it on her scalp, and the same with anything else she uses. But she really should go into the dermatologist. Until she fixes the dandruff issue, she's probably not going to care about the rest of her hair.