Help Me Help A Friend!! Chi relaxer????

ClassicBeauty

New Member
I have a family friend who went to this salon to have her hair done yesterday. This lady hasn't had a relaxer in over 2 years, but there's still some relaxed ends on her shoulder length hair. She told the stylist she wanted a texturizer, but the lady told her that texturizers were only for short hair. (I know...she should have left right then!) The stylist also doesn't believe that her hair has grown that much in 2+ years and she doesn't believe that she doesn't color her hair. (It has natural highlights from the sun.)

Somehow, the stylist convinced her to get a Chi relaxer that she described to be a calcium based product. (Maybe it's something like a phyto, but I have never heard of this product.). Anyway, the stylist was afraid that she would overprocess her NATURAL!!!!!! (that she thought must have been relaxed) hair, so she only put in on like 4 inches, and then she combed it all the way through just before she washed it out.

This friend called me today freaking out because her hair is aweful! She has bone straight roots (about 4 inches) then puffy natural throughout the rest. To make matters worse, she has to leave for a conference in Boston tomorrow morning, and wants me to tell her how to fix her hair ASAP. I have no clue. I know that she should have called me BEFORE she let this lady do this foolishness, but she didn't. Now I need you ladies to tell me what to tell her.:perplexed
 
I thought a CHI relaxer is one of those Japanese Thermal Straightening systems?! I could be wrong...
 
I had never heard of any type of chi relaxing products. Can you buy it at the store. She probably needs to straighten the whole head of hair out.
 
I have seen women get a CHI relaxer at the JC Penney's Salon that I go to. I believe my hairdresser told me that it was designed to be used with the CHI iron line and was a japanese straightening system and should not be used on african-american hair.
 
I have a family friend who went to this salon to have her hair done yesterday. This lady hasn't had a relaxer in over 2 years, but there's still some relaxed ends on her shoulder length hair. She told the stylist she wanted a texturizer, but the lady told her that texturizers were only for short hair. (I know...she should have left right then!) The stylist also doesn't believe that her hair has grown that much in 2+ years and she doesn't believe that she doesn't color her hair. (It has natural highlights from the sun.)

Somehow, the stylist convinced her to get a Chi relaxer that she described to be a calcium based product. (Maybe it's something like a phyto, but I have never heard of this product.). Anyway, the stylist was afraid that she would overprocess her NATURAL!!!!!! (that she thought must have been relaxed) hair, so she only put in on like 4 inches, and then she combed it all the way through just before she washed it out.

This friend called me today freaking out because her hair is aweful! She has bone straight roots (about 4 inches) then puffy natural throughout the rest. To make matters worse, she has to leave for a conference in Boston tomorrow morning, and wants me to tell her how to fix her hair ASAP. I have no clue. I know that she should have called me BEFORE she let this lady do this foolishness, but she didn't. Now I need you ladies to tell me what to tell her.:perplexed

If it is a calcium based product, it sounds like a no-lye type of relaxer. Personally, she is going to have to have some sort of chemical process to "finish" the rest of her hair since her roots are bone straight. Right now I would tell her to go somewhere and get a wash, deep condition and a blow out to give her a consistent look. Then she needs to go back to that stylist and ask her specifically what she used to find out what type of chemical we are dealing with. She should proceed to get anything else done chemically until she knows what chemical that lady screwed her up with. How far is she from you? Can you go see her when she gets back? Maybe you can go to a stylist with her to help?
 
Okay, I just did a search for chi relaxer and it is not a calcium based product, in fact you can't use it on relaxed hair period. She needs to find out what extactly that lady used.
 
Diva, here's some info I found off of a website that does this type of service:

CHI TRANSFORMATION SYSTEM

How Does The System Work?

Ceramic Heat, Ions, Cationic Hydration Interlink and Silk permanently transform frizzy, curly, wavy or coarse hair into silky controlled straighter hair.

What are Ions?

An ion is an atom that has gained or lost an electron and carries a charge of energy. Ions are found in two forms – positive and negative.
Hair in itself is negatively charged. Silk is positively charged. By the law of physics, in nature opposites attract.

Why The Ceramic Heat?

Not all flat irons are created equal. Irons on the market today are either metal or ceramic plated. This causes uneven heat distribution. The result is dehydrated flyaway hair, loss of moisture and premature color fade.
Never use a non-ceramic iron on transformed hair.
The CHI irons we use are solid ceramic. Ceramic conducts and maintains heat more efficiently than any other material known to man. It provides a moist heat that maintains the moisture levels in hair and it produces negative ions. The negative ions help to push the silk molecules permanently deep inside the cortex. The results are soft, smooth, shiny and silky hair.

What is Cationic Hydration Interlink?

Cationic Hydration Interlink is a positively charged molecule that provides moisture and links into the hair fiber. If you recall from above, Silk is positively charged. The combination of silk and moisture penetrate into the hair to build strength and resilience.
During your transformation treatment silk is constantly used to repair and improve the condition of the hair.

Is it possible to see how my hair could look before I permanently transform my hair? How much would it cost?

Absolutely, we will shampoo, condition, dry and flat iron your hair using the silk technology. Your hair will look the same when it is permanently transformed. The fee for this service is $50.00 and takes approximately 45 minutes to one hour.

How much does the treatment cost and how long does it take?

The transformation costs $350.00. This is our introductory price. A credit card deposit of $175.00 is required to schedule your appointment. Please refer to our cancellation policy listed in our salon menu. The price includes the consultation, transformation and a take home hair maintenance kit.
The transformation takes approximately 3 ½ to 4 ½ hours.

How often do I need to retouch my hair?

Your hair will need to be retouched somewhere between six and nine months. We retouch the regrowth only.


What will my hair feel and look like after the transformation?

Your hair will feel silky smooth and have tons of shine. You can expect your curly, wavy or frizzy hair to be a thing of the past.

What do I have to do to maintain my transformed hair?

Preferably shampoo and condition with the CHI maintenance products. They contain silk to keep your hair looking its best. However, you can use any other professional shampoo or conditioner. Please keep in mind that over the counter drug store products have a higher pH and could damage your newly transformed hair.
You can blow dry and flat iron your transformed hair if you choose but it is not necessary. Ceramic dryers and irons are highly recommended for styling. You can also natural dry your hair.

What about hair color after the transformation?

Deposit only non-ammonia color can be used the same day as the transformation. Any other color or highlights requires a strand test. We do not endorse or guarantee the transformation if home or other salon hair color is used. Correct product match and application are critical.

I had my hair previously straightened. Can I have it retouched with the CHI system?

Yes we can straighten your hair with the CHI system provided it has not been straightened with a sodium hydroxide or calcium hydroxide relaxer. If we are unsure or concerned about previous products used on your hair we will do a strand test.

HTH!
 
I told her that her best bet is to just set it or flat iron it for the conference and then to go back to the lady and make her apply the product to the rest of her hair-or get a short cut:perplexed. She really likes the part that was relaxed using the chi relaxer. She's just mad that the lady didn't seem to believe that her hair wasn't relaxed and that she had grown that much in 2 years.

Her hair is maybe 3a or b so it usually lays and waves really pretty. The problem that she was having was the frizz with all the humidity of the south. She is sooo angry with herself for letting this lady put anything in her hair.
 
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