MahoganyJazz
Well-Known Member
You're right but I DO hope this helped you realize that it was intentional IMHO. If you can, can you might need to make a video of this incident.
My friend is going to video me taking them all down, and we're going to take shots of each twist. Then I will get a written statement from my regular hairstylist. I'm also going to document how much she had to cut to rectify the damage, as well as the price.