Recalling this triangle from my organizational/marketing stuff.... I share it because of reading a couple of recent threads about poor services. Overall, if you're not being satisfied with your hair salon services (or any services), you should not continue to patronize them and further, if possible, tell your dissatisfaction. Maybe there's room for improvement, maybe not.
Basically, the quality management triangle works like this: Every project has these three elements: quality, time, and cost. You can only have two.
Your hairdresser may be good and cheap, but slow.
Your hairdresser may be good and slow, but cheap.
Your hairdresser may be cheap and slow, but good.
Choose wisely for what's most important to you.
If you need cheap and good, you have to sacrifice time (slow).
If you need cheap and fast, you may sacrifice quality (inferior).
If you need good and fast, it ain't gonna be cheap (expensive)!
http://www.sixside.com/fast_good_cheap.asp
Good + Fast = Expensive Choose good and fast and we will postpone every other job, cancel all appointments and stay up 25-hours a day just to get your job done. But, don't expect it to be cheap.
Good + Cheap = Slow Choose good and cheap and we will do a great job for a discounted price, but be patient until we have a free moment from paying clients.
Fast + Cheap = Inferior Choose fast and cheap and expect an inferior job delivered on time. You truly get what you pay for, and in our opinion this is the least favorable choice of the three.
Basically, the quality management triangle works like this: Every project has these three elements: quality, time, and cost. You can only have two.
Your hairdresser may be good and cheap, but slow.
Your hairdresser may be good and slow, but cheap.
Your hairdresser may be cheap and slow, but good.
Choose wisely for what's most important to you.
If you need cheap and good, you have to sacrifice time (slow).
If you need cheap and fast, you may sacrifice quality (inferior).
If you need good and fast, it ain't gonna be cheap (expensive)!
http://www.sixside.com/fast_good_cheap.asp
Good + Fast = Expensive Choose good and fast and we will postpone every other job, cancel all appointments and stay up 25-hours a day just to get your job done. But, don't expect it to be cheap.
Good + Cheap = Slow Choose good and cheap and we will do a great job for a discounted price, but be patient until we have a free moment from paying clients.
Fast + Cheap = Inferior Choose fast and cheap and expect an inferior job delivered on time. You truly get what you pay for, and in our opinion this is the least favorable choice of the three.
