I think it depends on what you do to your hair on a daily basis. When my daughter's ends became crispy, that's when I found the boards. Once I deep conditioned her hair on a more consistent basis, her ends improved. But now I hardly ever deep condition her hair because I spray her hair every day with a conditioner and water mixture. It stays super soft and moisturized. I was thinking I needed to deep condition my hair since I haven't done it in a while but since I started spritzing my hair with the same mixture, it just doesn't feel the same and I don't think I need to deep condition. I also rarely use shampoo, but if I did, I would deep condition it afterward. That's what I'm planning this weekend - well that's what I'm planning for my husband to do. LOL!