Hi ElizaBlue,
The Affirm relaxer system works like this. After they wash out the relaxer, they apply a protein reconstructor to the hair, and then they neutralize it with shampoo. I don't know what the benefits are to doing it this way, but I would love to know if there's a difference between doing a protein treatment before neutralizing, as a opposed to doing it afterwards. /images/graemlins/smile.gif