vevster
Well-Known Member
Black Salons don\'t believe in Customer Service...
I called to make an appt. at a salon and I said I wanted the 1st appt of the morning. The woman said "Well, we start at 10 am." she then said "However, we do have walk in clients."
I was like, "If I make a 10 am appt and am on time, I should not have to hear about walk ins, right?"
At least 3 times, I have made appts at salons only to walk out frustrated because they don't seem to respect my time...that is what I like about Marvin Carrington, he really runs his shop well. BUT Marvin is locked into his current Mizani product line which I'm not crazy about. *sigh*.. It makes me want to open a beauty shop myself.
I called to make an appt. at a salon and I said I wanted the 1st appt of the morning. The woman said "Well, we start at 10 am." she then said "However, we do have walk in clients."
I was like, "If I make a 10 am appt and am on time, I should not have to hear about walk ins, right?"
At least 3 times, I have made appts at salons only to walk out frustrated because they don't seem to respect my time...that is what I like about Marvin Carrington, he really runs his shop well. BUT Marvin is locked into his current Mizani product line which I'm not crazy about. *sigh*.. It makes me want to open a beauty shop myself.