I currently get my hair done at an Aveda Salon in Dillards. I work there, so I save 25% on services in the salon. I suppose that's what keeps me going back. The first time I went to see the stylist (at the time, they only had one lady who could do relaxers), she ended up chopping up my hair, and it seemed as if she thinned/shortened my bangs!! I was horrified, and had to start adding extensions to the front of my hair so that I didn't look bald. This went on for months. Other than that, the relaxer was great, and I never mind getting my hair cut, so I thought that I would go back to her again (since I get my discount), but this time forbid her from touching my bangs! After that, everything has been OK. She isn't the best styler-- I could never go somewhere right after getting my hair done. I'll almost always have to stop in the bathroom and fix my hair to my liking... :-/
She's always trying to push products on me too, and when I don't jump on whatever she suggests, she gets all moody... I broke down and bought the universal styling creme once, and tried it, and hated the consistency, so I brought it back. I told her what I thought of it, and what kind of products I was using instead, and she pretty much told me that they weren't going to penetrate my hair, and that my hair would just keep breaking if i didn't use the usc. I asked her if there was anything else that she could recommend with a different consistency, not necessarily made by Aveda, and she said no. She's always trying to tell me about my hair, and it annoys me, because she is just an outsider, who gets to work with my hair like.. everyb 7-8 weeks, and it's ME who deals with it every day! At this point, I'm looking for another stylist. I just can't take the constant condescending anymore.. BUT, like it was said before, a good experience really depends on the stylist!