YvetteWithJoy
On break
I just can't NOT tell you about Erica Bowman's beyond amazing customer service and spirit.
Back story:
I had emailed a different Etsy vendor to see if that vendor could provide a smaller jar of a 16-ounce product, as I would be trying it for the first time. So yesterday when I opened my Etsy page and saw a little floating "1" indicating that I had a new message, I assumed it was that vendor getting back with me.
It was not. It was Erica Bowman, the owner of (Anabelle's) PerfectBlends. She said in so many words, "I was thinking about your challenges with wash-and-go's, and I think I have found the perfect product for you. It's not mine, but I love to support other BOB's. I just recently tried this product, and it worked for me . . ."
That would have been BEYOND amazing customer service in itself.
But that's not the end!
I went to the vendor's website to try to order the product that Erica was recommending, and the shipping was like $9. I texted Erica back with basically: "Is there anyway I can get this on the ground? The shipping is about $9!"
This is a copy of the text she wrote back: "I'll go pick up a bottle for you tomorrow after work and shop it to you."
Um . . . what?!??
I don't know what to say! I'm just TEARY at the kindness! Oh my goodness, We have some REALLY beautiful women in our community in their element, doing their thing, blessing folks with their skills and character and spirit.
Woooooo!
Back story:
I had emailed a different Etsy vendor to see if that vendor could provide a smaller jar of a 16-ounce product, as I would be trying it for the first time. So yesterday when I opened my Etsy page and saw a little floating "1" indicating that I had a new message, I assumed it was that vendor getting back with me.
It was not. It was Erica Bowman, the owner of (Anabelle's) PerfectBlends. She said in so many words, "I was thinking about your challenges with wash-and-go's, and I think I have found the perfect product for you. It's not mine, but I love to support other BOB's. I just recently tried this product, and it worked for me . . ."
That would have been BEYOND amazing customer service in itself.
But that's not the end!
I went to the vendor's website to try to order the product that Erica was recommending, and the shipping was like $9. I texted Erica back with basically: "Is there anyway I can get this on the ground? The shipping is about $9!"
This is a copy of the text she wrote back: "I'll go pick up a bottle for you tomorrow after work and shop it to you."
Um . . . what?!??
I don't know what to say! I'm just TEARY at the kindness! Oh my goodness, We have some REALLY beautiful women in our community in their element, doing their thing, blessing folks with their skills and character and spirit.
Woooooo!