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A new line that looks delicious: hydroquenchsystems

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I placed another order today, I got:

Coconut Mango Repairing Mask 16 oz
8 ounce Coconut Lime Cleansing Conditioner
 
 
prettyinpurple

Exactly!:grin: She did me right.

So, I'm pleased. I always 'worry' if a 1st time vendor takes an inordinate amount of time.

But if it's somebody I usually buy from and it takes a little longer *cough* Hairveda, I don't worry about it.:look:

So, since it was my 1st purchase and she apologized profusely, gave me a Sample AND a Discount.....Yeah, she's good with me.:yep:

Cause I've had plenty of them (1st time or not) that will show they Pure-D natural behinds:blush:....:nono:
 
bump bump bump

ETA: I sent her a msg on Etsy thanking her for the generous samples. She sent a nice reply back and asked for feedback on the products. My only comment: The font is too small on the cleansing condish label (only product I ordered).

She stated that she had to use old labels cause she got hit with so many sales. But she's making new ones and will be ready for us next time! :grin:
 
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I picked up my package today from the post office. I too received two generous-sized samples (4 oz Moisture Rich Shampoo and an unlabeled jar of Coconut Hydrating Mash/Wash?). Annndddd the 12 oz jar of 5 Day Moisture that I ordered was replaced with a 16 oz jar of the product :grin:. (ETA: Actually, the note on the invoice says the jar is 16 oz but the label on the jar says 12 oz so I'm not sure what size I've received)

The only negative that I have is not in regards to the products but in regards to the additional "items" that were in my package. There were some human hairs in my package and what looked to be animal fur :crazy:. The 5 Day Moisture was covered in black hair like fibers and greasy finger prints on the lid :nono:. Tre gross :barf: Anyway, I wiped everything down with a Lysol wet wipe, but I'm still grossed out :lol:.
 
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IDareT'sHair said:
@Avaya

I really think you should Convo her.:yep:
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IDareT'sHair From what I can tell, the product itself is hair-free. I don't know what I would tell her in Convo: wash yo' dayum hands, wear some gloves, wipe down products before shipping, keep yo' dog out da shipping boxes :lol: (BTW, the package doesn't smell like an animal so the fur looking fiber could have an alternative source)
 
Avaya said:
@IDareT'sHair From what I can tell, the product itself is hair-free. I don't know what I would tell her in Convo: wash yo' dayum hands, wear some gloves, wipe down products before shipping, keep yo' dog out da shipping boxes :lol: (BTW, the package doesn't smell like an animal so the fur looking fiber could have an alternative source)
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Avaya

Lawd Geezus!:lol:.....

Um Yes!

:dighole:Dies Again after reading bolded.:lol:
 
Avaya

All Seriousness tho'.

I do tell vendors (Big & Small) about things I'm unhappy with (high maintenance PJ Here).:lol: Regardless.

But I figure that's the only way they'll grow, be successful, know why clients fell off etc.....

I counsel small businesses for a Living too, so maybe that's why.:ohwell:

Hey, it's 'constructive' criticism and the price of doing business.:yep:....:look:

*side eyes thinkin' about my 2nd order i haven't got yet*
 
IDareT'sHair said:
@Avaya

*side eyes thinkin' about my 2nd order i haven't got yet*
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IDareT'sHair I believe you will get your products - they will just look like Cousin It when you pull them out of the package :lol:. I think she was just being careless with my order, trying to get it out in a reasonable amount of time.

For example, a couple of the long, straight fur looking hairs were stuck to a Bramble Berry Soap Making Supplies sticker :perplexed. I guess that is where she gets her supplies :lol:. I'm laughing and shaking my head at the same time.

If I were to Convo her, I would want to provide her with pictorial "proof" but my old 5.0 megapixel camera is a joke (I remember I thought I was doing something when I first purchased it). Ah well. Hope I like the products.

Packaging for the 5 Day Moisture is kind of bootleg (hairs were stuck to the lifted edges of the label :nono:), but the Coconut Lime Oil and the Greaseless Moisture are very nicely packaged and look very professional (they were also both hair free :grin:).
 
Avaya said:
IDareT'sHair I believe you will get your products - they will just look like Cousin It when you pull them out of the package :lol:. I think she was just being careless with my order, trying to get it out in a reasonable amount of time.

For example, a couple of the long, straight fur looking hairs were stuck to a Bramble Berry Soap Making Supplies sticker :perplexed. I guess that is where she gets her supplies :lol:. I'm laughing and shaking my head at the same time.

If I were to Convo her, I would want to provide her with pictorial "proof" but my old 5.0 megapixel camera is a joke (I remember I thought I was doing something when I first purchased it). Ah well. Hope I like the products.

Packaging for the 5 Day Moisture is kind of bootleg (hairs were stuck to the lifted edges of the label :nono:), but the Coconut Lime Oil and the Greaseless Moisture are very nicely packaged and look very professional (they were also both hair free :grin:).
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:dighole: :rolleyes:

It's bad enough I ordered on 4/24 and it's scheduled for delivery tomorrow :pray:. Lawd sounds a mess!
 
I convo'ed HQS (especially since she said....*cough* she is/was looking for Feedback) Re: @prettyinpurple post.

She said she had some HS Students helping her pack boxes and she should have checked the condition of the boxes before she shipped them.

She also said if the Buyer contacts her, she would gladly refund them and replace the product(s).

She was appreciative in having it brought to her attention and she was pleasant. *probably lurks*
 
*cough* got my products, with a lil fur/long looking animal hairs. :lachen: it's kinda funny.

She upgraded my cleanser to 8oz, but this stuff still looks kinda small :ohwell:. Imma try not to bust anything open yet, got a ton of product to use before I crack these.
 
*cough hack spit*

soooooooo NO NAMES *whispers* IDareT'sHair finally convinced me to bite the bullet.

I tried yall, I pulled, she pushed. I cried, she smacked me in the head and told me to put on my big girl pannies.

she was all :whip:
I was like :giveup:

So I have the conditioners coming, the butter, greaseless moisture and puttyful. Crap now I'd better :duck:
 
How are u ladies liking the products im either going to order from this line or silk dreams, which one do you think is better?
 
empressri

Can't wait for your Review.

You give the bestest reviews and play nice Soulful Music.:yep:

I always feel like I'm right there chillin'....watching THE Master PJ work!:lol:
 
Coffee empressri (and any one that placed a 2nd order):look:

Has anyone received their products?:ohwell:

Mine says it was received May 8, (with Tracking #)but it still has not moved from the USPS.

To answer your question serenity34 No, I have not received my order.:nono:
 
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