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IDareT'sHair said:
@Brownie518 The Ingredients are so excellent.:sad:

@Americka Did you get this? What did you get?:look: I know you got the Coco-Mango.
Click to expand...

IDareT'sHair. I'm sorry I missed this last night. Yes, I also got 2 jars of the Go Deep b/c they have BTMS in them. And they appear thin as well. Where is the d#$% thickness pictured on Etsy?!

Sent from my Toshiba Thrive
 
CaramelLites said:
I'm not sorting through that mess. She can sort it out when she gets the package back. Besides my Mom came and got the package so she could return it for me. Cause, I was not in the mood to deal with it. I was so angry I almost punted that package and it's contents across my yard. I mean seriously I spent $120 which means I brought $240 worth of products. The least you could do is package them correctly. Supposedly the whole shipping delay was due to spilled contents and you were going to rectify that mess. *nononono* she'll never get my business again.
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CaramelLites Sorry that happen..For the amount you spent she should give you a full refund & replace products...


Happy Hair Growing!
 
Americka said:
IDareT'sHair. I'm sorry I missed this last night. Yes, I also got 2 jars of the Go Deep b/c they have BTMS in them. And they appear thin as well. Where is the d#$% thickness pictured on Etsy?!

Sent from my Toshiba Thrive
Click to expand...

Americka That's what I said..It looks Nonthing like the picture...I use it as a rinse out..I will not reorder go deep..Its not a deep conditioner to me..


Happy Hair Growing!
 
Americka Yeah.:ohwell: That's a Bummer. :perplexed I love the Ingredients of the "Go Deep" Maybe we'll like it.:sad:

Lita I Agree. I just can't believe she treated someone that spent $120.00 like that after taking a month to send the products. :nono:

It's just.........
 
IDareT'sHair

It was just in poor taste. I've been in constant contact with her. She explained that bottles leaked out of my first order and the package was held by the post office. She would reship when she received new spill proof jars. I commiserated with her and told her that was fine, I didn't mind the delay as long as I was assured of receiving a quality product. She gave me a coupon code and asked that I not share it. I was like ok. Sometime later she emailed me again advising that my package had shipped and she was sending me a sample. She also gave me another coupon code at that time. Here I am thinking everythings great, reading all of your reviews. Surprise, I get the messy package. I believe in supporting our own, I also believe in merchant consumer relations. If the merchant assures me something's been fixed I expect it to be fixed. Sorry for the rant, yes this was my first time dealing with this merchant.
 
CaramelLites

I honestly believe you'll get a Full Refund. And possibly a replacement. :sad:

I can't see her not fulfilling her obligation, especially since she's just starting out.

I'll truly be surprised and a bit disappointed, if she doesn't.:sad:

Please keep us posted.
 
Americka How was the Peppermint Stuff? After you Rinsed & Dried.:look:

Lita Thanks, I may pick some up. I need to see if AveYou has it. I saw it at: MyNaturalHairStore and they wanted 8 bucks just to Ship.:nono:
 
IDareT'sHair said:
Americka Yeah.:ohwell: That's a Bummer. :perplexed I love the Ingredients of the "Go Deep" Maybe we'll like it.:sad:

Lita I Agree. I just can't believe she treated someone that spent $120.00 like that after taking a month to send the products. :nono:

It's just.........
Click to expand...

IDareT'sHair You know how we are about cs being poor..That will make/break you on LHCF..


Happy Hair Growing!
 
Lita said:
Americka That's what I said..It looks Nonthing like the picture...I use it as a rinse out..I will not reorder go deep..Its not a deep conditioner to me..


Happy Hair Growing!
Click to expand...
I will try it as a DC, but will use it as a pre-poo or rinse out.

IDareT'sHair said:
Americka Yeah.:ohwell: That's a Bummer. :perplexed I love the Ingredients of the "Go Deep" Maybe we'll like it.:sad:

Lita I Agree. I just can't believe she treated someone that spent $120.00 like that after taking a month to send the products. :nono:

It's just.........
Click to expand...
I might wash on Friday just to try it out. I want us to like it too.
 
IDareT'sHair said:
Americka How was the Peppermint Stuff? After you Rinsed & Dried.:look:

Lita Thanks, I may pick some up. I need to see if AveYou has it. I saw it at: MyNaturalHairStore and they wanted 8 bucks just to Ship.:nono:
Click to expand...

As I mentioned, my hair felt slightly coated. I hate that feeling on my hair, so I DC'd again with Skala Shea Butter. :lick: :grin:
 
@Americka

So far, I really like the Coco Mango Rx, the Coconut Lime Oil & the Coconut Lime Cleansing Conditioner.:grin:

On the Fence with the Greaseless Moisture. Need to try it a few more times to see if I "really" like it.:look:

Good to know about the BTMS
 
IDareT'sHair said:
@Americka

So far, I really like the Coco Mango Rx, the Coconut Lime Oil & the Coconut Lime Cleansing Conditioner.:grin:

On the Fence with the Greaseless Moisture. Need to try it a few more times to see if I "really" like it.:look:

Good to know about the BTMS
Click to expand...

I'm happy that the Coco Lime CC works for you. Can't wait to try the Coco Mango. Should I have this stuff in the fridge?
 
Americka

I do. All of it.

She gave the Coconut Mango Rx a Shorter Shelf Life because of the Coconut Fatty Acids.

I'll see if I can find my Post regarding Shelf-Life.
 
IDareT'sHair said:
Americka

I do. All of it.

She gave the Coconut Mango Rx a Shorter Shelf Life because of the Coconut Fatty Acids.

I'll see if I can find my Post regarding Shelf-Life.
Click to expand...

Okay... Off to the kitchen...

Sent from my Toshiba Thrive
 
I was disappointed in the Go Deep consistency too. I'm debating of how I'll use this. I guess as a final rinse would be best.

I love products with BTMS, and never had a coating issue. May be she's using to much? I either need to move this stuff to the fridge or start using it now.
 
IDareT'sHair said:
Someone in our U1 B1 asked about "Shelf-Life" so I contacted Bianca (HQS)
So, I thought I'd post it over here too.

Greaseless Moisture, 5 Day Moisture, Puttyful = 6 months
Shampoos & Go Deep = 6 months
Coconut Mango DC'er 3-4 months *because of Coconut Fatty Acids*

I keep mine in the Fridge anyway, but just wanted to give you all a Heads-Up
Click to expand...

@Americka Golden75

FYI
 
Golden75 said:
I was disappointed in the Go Deep consistency too. I'm debating of how I'll use this. I guess as a final rinse would be best.

I love products with BTMS, and never had a coating issue. May be she's using to much? I either need to move this stuff to the fridge or start using it now.
Click to expand...

Golden75. That is the thing - Like you, I have never had a problem with coating from BTMS in commercially mixed products. I discovered it when I tried to "help" products with no slip by adding btms to it. She's either using too much or has not found the optimum melting point.

Sent from my Toshiba Thrive
 
I am still waiting to get my stuff. She claims that there was an issue with shipping labels and she had to reprint but didn't send corrected notifications. I have been waiting a few days for her to respond with the new notice.
 
I guess I won't order from her, she doesn't sound to reliable, I like to be told a date and get it much earlier, just ordered from bath and body works and was suppose to get it the twelve and I got it the sixth, that's the why I like it!!
 
So apparently my stuff was delivered (I've been out of town) so I'm excited and annoyed at the same time. My fed ex report says she didn't mail my ish til July 2nd :mad: I ordered my items on the 20th of June. I understand that she is relatively new but this is unacceptable. I don't understand how she expects to have repeat business *end rant*

Oh, I'll be back later to review my items :look:
 
I was about to order and she sent me an invoice; however, after I read this thread I realized that she was still taking forever to send orders out. When I said something to her she tried to play it like it just happened during the sale and now everything was ok. She must not know that there is a thread out about her still taking forever to deliver goods. I'm not waiting 2-3 weeks for anything!!!
 
Uh oh....it's really too bad because her products are pretty good (at least the ones I've tried) but the waiting is understandably a deal breaker....i hope she can turn things around quickly before her rep is irrevocably tarnished
 
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