A new line that looks delicious: hydroquenchsystems

APrayer4Hair said:
Still no shipping confirmation for me :sad: I placed my order on the 20th and my status still just says paid.
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I ordered on the 15th and my status says the same thing. I emailed her on the 20th or so and she said I would get a shipping notification the next day. Nada! I emailed her Monday (25th) and she said I would get a notification yesterday. Nada!

Sent from my Toshiba Thrive
 
Americka said:
I ordered on the 15th and my status says the same thing. I emailed her on the 20th or so and she said I would get a shipping notification the next day. Nada! I emailed her Monday (25th) and she said I would get a notification yesterday. Nada!

Sent from my Toshiba Thrive
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O lawd!!

If that's the case I'm tempted to just ask for a refund. :mad:
 
APrayer4Hair said:
O lawd!!

If that's the case I'm tempted to just ask for a refund. :mad:
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I am too, but as someone posted earlier, she is a new vendor who gave a 50% off sale to clear her old stock. I don't use online vendors often, so I'm trying to be patient. To her credit when I email her, she immediately responds.

Sent from my Toshiba Thrive
 
Americka said:
I am too, but as someone posted earlier, she is a new vendor who gave a 50% off sale to clear her old stock. I don't use online vendors often, so I'm trying to be patient. To her credit when I email her, she immediately responds.

Sent from my Toshiba Thrive
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I emailed her as well yesterday with no response. I'm sure she's been very busy and didn't expect so many orders
 
APrayer4Hair said:
O lawd!!

If that's the case I'm tempted to just ask for a refund. :mad:
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I'ma give her another week, and if I don't get a shipping notice by then I'm doing the same. If she's doing it in large batches, then it shouldn't take her this long.... I mean, she's been behind the ball since we started this thread. :nono:
 
I convo'ed her about the delay in shipping times, lack of communication on several of the orders etc.........

We'll see. Hopefully, everybody will have Shipping Notices & Products soon.
 
I received my tracking number yesterday. It is coming by FedEx. They are so slow. I wanted to wait and wash my hair after I received them, but my hair said :nono: So I do not know when I am going to use them. It will probably be at the end of next week. Between a birthday, 4th of July, and moving, I am going to have a busy next week :drunk:
 
I got a Response from Hydroquench. Several/Many orders DUE TO EXCESSIVE HEAT that had Coconut Lime Oil leaked and was returned by the USPS and had to be re-sent.

She had to order Leak-proof jars. All Orders should go out by the end of this week.

I am going to suggest that the Coconut Lime Oil (as delicious as it is) only be offered early Spring.

Sort of like how HV does with Vatika Frosting. It's almost identical in consistency. And Equally as Delicious in a nice Summer Scent.
 
Mine is out for delivery. Hooray :yay: Oooo I hope I don't have any leakage. This Texas heat will melt the brown off your :moon: But since I received 50% off, I won't be too mad. I will refrigerate my package when it arrives, then open it later.
 
I need to go pay for mine. I'm texlaxed and I'm getting the Greaseless moisture and the coconut mango treatment. Still not sure about the treatment.
 
I just looked at my tracking info. My package was delivered :perplexed It must be at the office. Why in the heyall didn't they come to the door? I hate FedEx.
 
@APrayer4Hair I know. It has only been two weeks. I think I will try some this weekend :yep: It took two days from when she sent it, til I received it. I hope that yours comes to you by Friday :yep:
 
IDareT'sHair said:
I got a Response from Hydroquench. Several/Many orders DUE TO EXCESSIVE HEAT that had Coconut Lime Oil leaked and was returned by the USPS and had to be re-sent.

She had to order Leak-proof jars. All Orders should go out by the end of this week.

I am going to suggest that the Coconut Lime Oil (as delicious as it is) only be offered early Spring.

Sort of like how HV does with Vatika Frosting. It's almost identical in consistency. And Equally as Delicious in a nice Summer Scent.
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So I wonder if that is the reason why I did not receive my coconut lime oils? I sent her an email stating that she could refund my money for the CLO. She did send me a sample. I believe it is the Coconut Pepermint Conditioner (no label). It is a nice 4oz size. My Coconut Mango did leak a little bit. The lid was not on as tight as the other one. But I am happy that her business is thriving with so many orders :yep:
 
My tracking number isn't working either....makes me go hummm. I did email and asked if she had sent the correct number, she said she sent some USPS and FedEX, and she would check and let me know which way mine was sent. Regardless of which one she sent mine, the tracking number should still work. I've been waiting on my order since the end of May, and it's almost July :perplexed :perplexed :perplexed.
 
Coffee said:
My tracking number isn't working either....makes me go hummm. I did email and asked if she had sent the correct number, she said she sent some USPS and FedEX, and she would check and let me know which way mine was sent. Regardless of which one she sent mine, the tracking number should still work. I've been waiting on my order since the end of May, and it's almost July :perplexed :perplexed :perplexed.
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This might be it for me...I don't do sloppy. I ordered 4 co-cleansers, so I'll see how I feel when they're done. :nono:
 
APrayer4Hair said:
MrsJaiDiva

I so wanted to try the co cleansers amongst other things but :nono: no bueno
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What really sucks is that the co-cleansers are Really good! I love them for WnG's, and they leave my hair very moist. I do Not love waiting almost a Month to get them. I got my Wen in about 3 days...and Wen is still the Platinum standard. :ohwell:
 
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