Black Friday hair deals

[TrustMeLove]

I received my products from Darcy's Botanicals on Tuesday. I bought the Daily Leave-In Conditioner in the Pina Colada scent and the Herbal Tea Leave-In Spritz. So far I'm really feeling these products. I've tried a lot of products lately with so so results, but so far these products really do moisturize my hair.

I ordered the same items and in the same scents. How were the detangling properties? That's the main reason I bought these items.

 

[it_comes_naturally]

Yep, I figured this as well. USPS pretty much updates it site way way late. But for it to be day 3 (business day 3) and there not be even a departure scan. That was alarming.

I got the shipping notice from Paypal. And Saturday is a delivery day so I took that into consideration as well. I emailed Lysandra and she replied in 2.5 hours. WOW! I missed the email too. She said if I don't receive it by Friday to shoot her another email so she could send out a package.

But, I hope it makes it here by Friday so I can do my hair...I just have it pinned up in some victory rolls, but I want to actually do some flat twist. That means I need a detangler.

I received a shipping notice on Friday (12/4). Usps upated on 12/9 and said it left the processing center in my area. I usually get it the next day when they post that message.

 

[labelfree]

Afroveda posted this on their blog

Whew! 158 orders shipped, only 217 to go!


A HUGE "Thank You" goes out to everyone who ordered during the Black Friday weekend sale. I know you are anxiously awaiting your products, and I am working around the clock to get them to you. All of the orders from Nov. 26 and about half of those from Nov. 27 are now shipped. The remaining orders will have the following schedule:

All of Nov. 27th orders shipped no later than Dec. 14
Nov. 28th orders = Dec. 15

Nov. 29th orders = Dec. 16
Nov. 30th - Dec. 3 orders = Dec. 17
Dec. 4-6 orders = Dec. 18
Dec. 7-9 orders = Dec. 22


Thank you for your support!
Mala Rhodes

 

[Kimiche]

I ordered the same items and in the same scents. How were the detangling properties? That's the main reason I bought these items.

I have been using them both daily. I say that they definitely do a good job of detangling this unruly hair of mine. My hair actually feels soft and moisturized, in comparison to when I use other products. I hope you like your products as well.

 

[Meridian]

I ordered from Qhemet, and HairVeda on BF and SheScentIt on Cyber Monday.I've just found out that my order from Qhemet won't ship until Friday (exactly 2 weeks after I ordered) and my SheScentIt order won't ship until this Saturday. I've heard nothing from HairVeda. I ordered from ButtersnBars Sunday and got my shipping notice 3 days later......

 

[Eisani]

Got both my Jasmine's and Shescenit shipping notices yesterday. With those included, I'm still waiting on 5 packages.

 

[unique4lyfe33]

My hairveda is here at my local post office. I just have to wait for them to deliver it, they always deliver mail late in the day.

 

[TrustMeLove]

I received a shipping notice on Friday (12/4). Usps upated on 12/9 and said it left the processing center in my area. I usually get it the next day when they post that message.

I just got the same notice. Received 12/4 today saw USPS updated that it was out for delivery. So much for their 2-3 day priority shipping.

What a sham!

 

[TrustMeLove]

I ordered from Qhemet, and HairVeda on BF and SheScentIt on Cyber Monday.I've just found out that my order from Qhemet won't ship until Friday (exactly 2 weeks after I ordered) and my SheScentIt order won't ship until this Saturday. I've heard nothing from HairVeda. I ordered from ButtersnBars Sunday and got my shipping notice 3 days later......

Qhemet's shipping policy is 14 business day which is like 3 weeks. I am liking one their products thus far, but it might not make the cut due to this shipping policy. I will see how I like my DB and Afroveda when they arrive. If anything works just as well I will definitely cut Qhemet's.

 

[Kurlee]

I hate having to pay tax for CA companies! But since we always get a minimum 5% discount on all Komaza orders (with the LHCF code), I feel like it kind of evens out.

Plus, Komaza's shipping has always been reasonable. My first Afroveda order, she charged me FIFTEEN DOLLARS for shipping 5 items UPS, even though it would've easily fit in a flat-rate box. Hairveda's rates make me sick, too. I like that Komaza never charges outlandish rates.

Getting all my orders shipped out the same day is the best part.

I don't have a problem waiting for my orders because I understand that these are home based businesses and realistically, there are simply not enough hours in the day to make all these products, package them, fill out shipping info and customs forms, process payments, answer e-mails and concerns. I would go crazy, especially during the sales when there are a huge volume of purchases at once? Yikes. And yes, they could hire someone to help, but they may not have yet grown to a point where they can afford it. Also, the fact that these products are so good, we should support them because they are black owned and actually meet our hair needs without all the chemicals and garbage that are in more convenient, commercial products. We've been complaining so long about commercial products mostly being full of crap, so let's support the few who are actually making an effort to give us the alternatives we so desperately need.

One thing that does annoy me is the outlandish shipping prices. Flat rate boxes are soooooooooooooo cheap and can ship domestically and internationally and can require signature. WHY OH WHY don't online retailers use these options. It's cheaper for them and cheaper for us ANNOYING!

 

[Meridian]

Qhemet's shipping policy is 14 business day which is like 3 weeks. I am liking one their products thus far, but it might not make the cut due to this shipping policy. I will see how I like my DB and Afroveda when they arrive. If anything works just as well I will definitely cut Qhemet's.

This is my first time buying from online "natural/handmade" hair product vendors, and I think it will be my last. There are various natural hair products in stores and even some online that have reasonable shipping times from what I've seen, so IMO there is no excuse. Especially when something is labeled as "instock", but it really isn't....I ordered from Qhemet's at 9:56 central standard time and it's taking this long, I feel for those that ordered later in the day. They'll probably have to wait until after Christmas til they get their christmas "gifts" to themselves.....

 

[TrustMeLove]

I received my Qhemets very quickly from the Black Friday sale. I did order at 4:24am pacific standard time. So thats 24 minutes after the store opened. I received my products that Wednesday.However Qhemet prepped for their sale. Their usualy turn around is 14 business days so thats not cool.

I'm tired of making excuses for these businesses that have been around for 4+ years. Sacrifices have to be made to go to the next level..if hiring help would indeed be a sacrifice. I'm sorry unless folks speak up and take action with their wallets there isn't a reason for these companies to step up their CS.

I'm checking out Komaza for this very reason.

Black owned..support our own people...I hear y'all and I'm all for it..but the color of your skin doesnt get you a pass on poor company policies and ppor CS.

That's just me...so I would find another company whose policies and CS is in line with my standards. And they are out there..black owned and using natural products.

I'm on my phone please forgive the mistakes.

 

[Meridian]

I received my Qhemets very quickly from the Black Friday sale. I did order at 4:24am pacific standard time. So thats 24 minutes after the store opened. I received my products that Wednesday.However Qhemet prepped for their sale. Their usualy turn around is 14 business days so thats not cool.

I'm tired of making excuses for these businesses that have been around for 4+ years. Sacrifices have to be made to go to the next level..if hiring help would indeed be a sacrifice. I'm sorry unless folks speak up and take action with their wallets there isn't a reason for these companies to step up their CS.

I'm checking out Komaza for this very reason.

Black owned..support our own people...I hear y'all and I'm all for it..but the color of your skin doesnt get you a pass on poor company policies and ppor CS.

That's just me...so I would find another company whose policies and CS is in line with my standards. And they are out there..black owned and using natural products.

I'm on my phone please forgive the mistakes.

ICAM with the bolded. I personally don't care if they are black owned or not. I just want great customer service to go along with the great products and I have yet to see that (except with Butternbars). Like I said before, there are other all natural producers who ship in reasonable amounts of time. I just don't get it. I do know it will be my last time buying from companies that take more than a week to ship my order.

 

[Charz]

Sigh.....

When companies make products fresh to order and they are known for this you have to understand that it takes time to get your stuff. Armed with this knowledge certain expectations have to be assumed.

Hairveda, Shescentit, Qhemet etc don't have some kind of factory, or machines or a large staff. They are small independent businesses. Some of them are run by one person (Qhemet) and some are family businesses. They use natural products that don't have chemicals to prolong shelf-life. They don't have the products sitting in a storeroom to ship out ASAP. They are not some huge natural company like AO.

They get allot of business unlike some of these natural hair companies like Komaza.

HV and QB especially have a cult like following.

People were clicking the pay button right at 12am/7am to purchase. You snooze you lose, do you think that your order should go to the front of the queue?

It's not about customer service. They tell you it's going to take a while to get you're order. It's like if I know that Company A's policy/reputation is that I will get my stuff maybe in three weeks at the most and then I cry and moan about it taking three weeks. Do your research! It's custom made, Hairveda actually customizes ingredients in products, a member here can't have coconut oil in her stuff and BJ actually will tailor the product to her!

They told you it will take a while, even on LHCF we say it will take awhile from our past experiences. If you don't like it then just don't order.But don't order without researching or ignoring possible wait times and the B!tch and moan.

 

[Meridian]

Sigh.....

They tell you it's going to take a while to get you're order.

Not all. Hell I ordered from one and came back the next day and saw they had posted it would be 2 weeks. You'd think that a bigger "following" would mean more preparation. I'll ***** and moan (as you say) when I think something's unreasonable and I'll also learn my lesson and not order next time....

 

[yvette]

Sigh.....

When companies make products fresh to order and they are known for this you have to understand that it takes time to get your stuff. Armed with this knowledge certain expectations have to be assumed.

Hairveda, Shescentit, Qhemet etc don't have some kind of factory, or machines or a large staff. They are small independent businesses. Some of them are run by one person (Qhemet) and some are family businesses. They use natural products that don't have chemicals to prolong shelf-life. They don't have the products sitting in a storeroom to ship out ASAP. They are not some huge natural company like AO.


People were clicking the pay button right at 12am/7am to purchase. You snooze you lose, do you think that your order should go to the front of the queue?

It's not about customer service. They tell you it's going to take a while to get you're order. It's like if I know that Company A's policy is that I will get my stuff maybe in three weeks at the most and then I cry and moan about it taking three weeks. Do your research! It's custom made, Hairveda actually customizes ingredients in products, a member here can't have coconut oil in her stuff and BJ actually will tailor the product to her!

They told you it will take a while, even on LHCF we say it will take awhile from our past experiences. If you don't like it then just don't order.But don't order without researching or ignoring possible wait times and the B!tch and moan.

Thank you, I totally agree. I checked out Qhemet's site (didn't order, just browsing...thank you) and she did post about the turn around time at the top of the page. I normally order from Shescentit and have for over a year and she is always up front about turn around times, especially when she has a HUGE sale. And like you mentioned these are natural products with limited shelf life, it is not massed produced just sitting on a shelf. Also, these small businesses don't have 100 people working for them, some of them are flying solo, others have a little bit of help.

I am all for calling someone out when they have shady business practices OR are not honest about turn around times. However, if someone clearly post that info and I choose to not read it or ask questions, I have no reason to complain. The fault lies with me, not the company.

 

[BeetleBug]

Sigh.....

When companies make products fresh to order and they are known for this you have to understand that it takes time to get your stuff. Armed with this knowledge certain expectations have to be assumed.

Hairveda, Shescentit, Qhemet etc don't have some kind of factory, or machines or a large staff. They are small independent businesses. Some of them are run by one person (Qhemet) and some are family businesses. They use natural products that don't have chemicals to prolong shelf-life. They don't have the products sitting in a storeroom to ship out ASAP. They are not some huge natural company like AO.

They get allot of business unlike some of these natural hair companies like Komaza.

HV and QB especially have a cult like following.

People were clicking the pay button right at 12am/7am to purchase. You snooze you lose, do you think that your order should go to the front of the queue?

It's not about customer service. They tell you it's going to take a while to get you're order. It's like if I know that Company A's policy is that I will get my stuff maybe in three weeks at the most and then I cry and moan about it taking three weeks. Do your research! It's custom made, Hairveda actually customizes ingredients in products, a member here can't have coconut oil in her stuff and BJ actually will tailor the product to her!

They told you it will take a while, even on LHCF we say it will take awhile from our past experiences. If you don't like it then just don't order.But don't order without researching or ignoring possible wait times and the B!tch and moan.

Thank you! People should really do their research before they order from these companies. These products are not mass produced so don't expect them to be. I know I jokingly complained about Hairveda ( b/c I can't wait to smell my cocoasta again, lol) but I'm aware that it's going to take some time. I'll still order from them b/c I like the products.

 

[unique4lyfe33]

I just got my hairveda order!

 

[flowinlocks]

I just got my hairveda order!

I did too!!

 

[fattyfatfat]

was this from the BF sale?

I did too!!

I just got my hairveda order!

 

[flowinlocks]

was this from the BF sale?

Yep.

 

[fattyfatfat]

thanks! I hope to get my package soon.

Yep.

 

[Jalen's Mom]

For those who received their Hairveda orders, did you receive a shipping notice? I haven't received one, and I ordered pretty early...can't remember what time though. I'm so excited to get my package. I received my Qhemet order very quickly, as well as my Shescentit package.

TIA!

 

[fattyfatfat]

I would like to order from qhemet, but I think the site is down!!!!!

Im still waiting for my hairveda shipping confirmation

 

[mstar]

I received my Qhemets very quickly from the Black Friday sale. I did order at 4:24am pacific standard time. So thats 24 minutes after the store opened. I received my products that Wednesday.However Qhemet prepped for their sale. Their usualy turn around is 14 business days so thats not cool.

I'm tired of making excuses for these businesses that have been around for 4+ years. Sacrifices have to be made to go to the next level..if hiring help would indeed be a sacrifice. I'm sorry unless folks speak up and take action with their wallets there isn't a reason for these companies to step up their CS.

I'm checking out Komaza for this very reason.

Black owned..support our own people...I hear y'all and I'm all for it..but the color of your skin doesnt get you a pass on poor company policies and ppor CS.

That's just me...so I would find another company whose policies and CS is in line with my standards. And they are out there..black owned and using natural products.

I'm on my phone please forgive the mistakes.

THANK YOU.

I order a lot from small, one-person bath & body businesses (non-black), so I understand the wait time for handmade items. But ALL of those one-person businesses go above and beyond by:

-providing A+ customer service
-allowing you to customize your order as much as you like
-Always provide 2-3 free samples with each order
-Offering new scents and products each quarter

I don't see many of the black haircare companies doing that. Hydratherma Naturals is the only one who's sent me a sample with my order. Afroveda, Qhemet, Hairveda, and Oyin don't always respond to emails. None of them allow you to customize your products if you have a sensitivity to an ingredient. Since they're not going out of their way to be the best, why should I be especially loyal to them just because they're black?

The ridiculous shipping rates also let me know that these companies haven't thought out their business plans as well as they should've.

Hiring additional help for the holidays is a standard cost of doing retail business. If they can't afford it, then they should take out a small business loan.

And I wonder why Komaza is always able to ship orders the same day, sale or no sale? Probably because they have a sound business plan in place, they plan ahead, and they care about EARNING customer loyalty by providing stellar service. There's more to being successful than just having a great product.

 

[TrustMeLove]

Sigh is RIGHT!

IF this post was directed at any of my post I have a few things to say.

I, TML, am well aware of the shipping policies from every vendor I order from online. Before I even start adding items to my cart I check out the shipping policy and a number of their other policies. Refunds, exchanges, damaged goods etc...

Just because someone is aware of the company's policy doesn't mean they can't as you put it B!TCH AND MOAN! WOW!

Nothing in your post is new information to many of the women and myself who decided to order from these companies. Natural, handmade, owned by 1 person, family business etc..

Many of these companies like you said do have a cult following. It's my personal opinion that they've gotten to big for their britches. Your products may be great, but that doesn't mean your business policies are great. And I'm sorry these same excuses aren't holding water anymore. Constructive criticism is in order. That's what I am doing and yes I made my feelings known to a few of these companies.

If you have companies like Oyin HANDMADE making moves to improve their turnaround times than yes it is possible for others to do so as well. HANDMADE or not it is possible for a well established company with a cult following to step up their game. Such steps are being taking by Oyin. No company is too great, too natural, too small, too big for constructive criticism.

Also, on this note of perservatives. Most of the products I've seen have some sort of perservative in it..the only place I've seen that doesn't use perservatives is a brand new company. 2 weeks sitting on a shelf isn't going to make or break a product with a 1 year shelf life. Just my opinion. Those 2 weeks could increase customer satisfaction, improve turn around numbers, and increase the number of new customers. Speculation definitely, but a company, who doesn't have fragance selection, stocking their most popular product in 2 week advances isn't going to be harmed.

This is all about providing constructive criticism. Hoping that others will be fired up enough to send a few emails too.

When you accept less you get less. It's not an impossible task and the excuses and reasons are valid for some companies but no longer valid for others.

Excuse me for requesting that companies start trying to find ways to optimize customer satisfaction and their own business policies.

Sigh.....

When companies make products fresh to order and they are known for this you have to understand that it takes time to get your stuff. Armed with this knowledge certain expectations have to be assumed.

Hairveda, Shescentit, Qhemet etc don't have some kind of factory, or machines or a large staff. They are small independent businesses. Some of them are run by one person (Qhemet) and some are family businesses. They use natural products that don't have chemicals to prolong shelf-life. They don't have the products sitting in a storeroom to ship out ASAP. They are not some huge natural company like AO.

They get allot of business unlike some of these natural hair companies like Komaza.

HV and QB especially have a cult like following.

People were clicking the pay button right at 12am/7am to purchase. You snooze you lose, do you think that your order should go to the front of the queue?

It's not about customer service. They tell you it's going to take a while to get you're order. It's like if I know that Company A's policy/reputation is that I will get my stuff maybe in three weeks at the most and then I cry and moan about it taking three weeks. Do your research! It's custom made, Hairveda actually customizes ingredients in products, a member here can't have coconut oil in her stuff and BJ actually will tailor the product to her!

They told you it will take a while, even on LHCF we say it will take awhile from our past experiences. If you don't like it then just don't order.But don't order without researching or ignoring possible wait times and the B!tch and moan.

 

[La Colocha]

THANK YOU.

I order a lot from small, one-person bath & body businesses (non-black), so I understand the wait time for handmade items. But ALL of those one-person businesses go above and beyond by:

-providing A+ customer service
-allowing you to customize your order as much as you like
-Always provide 2-3 free samples with each order
-Offering new scents and products each quarter

I don't see many of the black haircare companies doing that. Hydratherma Naturals is the only one who's sent me a sample with my order. Afroveda, Qhemet, Hairveda, and Oyin don't always respond to emails. None of them allow you to customize your products if you have a sensitivity to an ingredient. Since they're not going out of their way to be the best, why should I be especially loyal to them just because they're black?

The ridiculous shipping rates also let me know that these companies haven't thought out their business plans as well as they should've.

Hiring additional help for the holidays is a standard cost of doing retail business. If they can't afford it, then they should take out a small business loan.

And I wonder why Komaza is always able to ship orders the same day, sale or no sale? Probably because they have a sound business plan in place, they plan ahead, and they care about EARNING customer loyalty by providing stellar service. There's more to being successful than just having a great product.

To the bolded, hairveda does, you have to request it when you pay in the comments box on paypal. I can't use coconut oil and out of all these companies she was the ONLY one who customized my order. And ive ordered from tons of companies.

 

[TrustMeLove]

Did I mention that my DB is out for delivery?

We have an old mail man so I hope he doesn't give my package to another suite in my building. One time he picked up mail from me and left it in the plant outside of my suite door.

And I'm always receiving mail for the other suites and someone is always bringing me my mail. I would complain, but he is old and probably just a few short years from retirement. So I just deal.

 

[mstar]

Many of these companies like you said do have a cult following. It's my personal opinion that they've gotten to big for their britches. Your products may be great, but that doesn't mean your business policies are great. And I'm sorry these same excuses aren't holding water anymore. Constructive criticism is in order. That's what I am doing and yes I made my feelings known to a few of these companies.

Also, there's an unspoken contract of selling personal-care items over the internet.

Since there are usually no returns allowed, and we can't see/feel/smell the product before we buy, we're taking a huge leap of faith by ordering from these companies. In return, their CS is supposed to be above and beyond, they should always include samples, etc.

It's part of the personal touch that sets e-tailers apart from larger businesses. But many of these black haircare companies are acting like they're Sephora. They've got it all twisted.

 

[sharifeh]

Also, there's an unspoken contract of selling personal-care items over the internet.

Since there are usually no returns allowed, and we can't see/feel/smell the product before we buy, we're taking a huge leap of faith by ordering from these companies. In return, their CS is supposed to be above and beyond, they should always include samples, etc.

It's part of the personal touch that sets e-tailers apart from larger businesses. But many of these black haircare companies are acting like they're Sephora. They've got it all twisted.