Moniquenuss
Active Member
Never will I ever again shop at the ULTA in Virginia Beach! I have never ever in my life felt sooo disrespected and discriminated against in my life
!
Ok so all week I have been soooo excited about trying the new Mizani Moisturefusion and from what I have seen the only place that carries it is ULTA in this area. So I hunt down the nearest ulta and it comes up Va beach. I was talking to a coworker about being excited to go there because I have never been to that one. Im from Northern VA and the one up there is amazing! But she then was like oh that one is around the cornor from my house and I never go, I dont like it. When I asked why she was like you'll see when you get ther
erplexed. I thought whatever is cant be that bad, the one at home is great!
Ok so today I drive to the beach about 15 miles away from my home and go to ulta. I walked in and the lady that is suppose to working the front is fixing some baskets, she looks at me and does not speak a word! At first I think nothing of it and pass it off as she was just busy and didnt see me. So as I walk around the store she I notice that she is asking everyone else if they needed help and if there was anything she can do for them! I think to myself, good she will get to me next because I cant find what im looking for. Then I dont hear her anymore
hmmmmm I look up.... and shes back at the front counter doing NOTHING! I begin to get a little pissy but I say to myself " Moe this is not what your here for, just get what you came for!" I finally find the flat iron I wanted (CHI) ad locate the Mizani. I walk past another rep that looked me dead in my face and did not speak nor ask if I needed help! 
I ignore it and then get my stuff. So I look down in my basket and notice that I have damn there $150-175 worth of stuff in my basket. I walk to the front by BOTH reps and still they do not SPEAK! mind you there are maybe 3-4 people in the store this whole time so its not like the were busy! I go to the counter and..... I wait! maybe for about 2-3 mins! I then say to myself " OH HELL NO!" There is no way that I am gonna give these people my money! apperantly they are doing well enough that they just dont want/ need it! I was soo upset that as soon as I got home I emailed their corporate office! As yall already figured, I was the only black person in the store, oh and n the shopping center! 
The parking lot was full of expensvie cars and they I was in my old Pathfinder I didnt care because they way I saw it I worked hard for my money just like these people and its green just like theirs! At least I know now if I need to go to ulta Im gonna have to drive the 3 1/2 hours to my mothers house abd shop at that one because the one in VA beach will never get my money!
Oh sorry sooo long I had to get it off my chest!
! Ok so all week I have been soooo excited about trying the new Mizani Moisturefusion and from what I have seen the only place that carries it is ULTA in this area. So I hunt down the nearest ulta and it comes up Va beach. I was talking to a coworker about being excited to go there because I have never been to that one. Im from Northern VA and the one up there is amazing! But she then was like oh that one is around the cornor from my house and I never go, I dont like it. When I asked why she was like you'll see when you get ther
erplexed. I thought whatever is cant be that bad, the one at home is great! Ok so today I drive to the beach about 15 miles away from my home and go to ulta. I walked in and the lady that is suppose to working the front is fixing some baskets, she looks at me and does not speak a word! At first I think nothing of it and pass it off as she was just busy and didnt see me. So as I walk around the store she I notice that she is asking everyone else if they needed help and if there was anything she can do for them! I think to myself, good she will get to me next because I cant find what im looking for. Then I dont hear her anymore
hmmmmm I look up.... and shes back at the front counter doing NOTHING! I begin to get a little pissy but I say to myself " Moe this is not what your here for, just get what you came for!" I finally find the flat iron I wanted (CHI) ad locate the Mizani. I walk past another rep that looked me dead in my face and did not speak nor ask if I needed help! I ignore it and then get my stuff. So I look down in my basket and notice that I have damn there $150-175 worth of stuff in my basket. I walk to the front by BOTH reps and still they do not SPEAK! mind you there are maybe 3-4 people in the store this whole time so its not like the were busy! I go to the counter and..... I wait! maybe for about 2-3 mins! I then say to myself " OH HELL NO!" There is no way that I am gonna give these people my money! apperantly they are doing well enough that they just dont want/ need it! I was soo upset that as soon as I got home I emailed their corporate office! As yall already figured, I was the only black person in the store, oh and n the shopping center! The parking lot was full of expensvie cars and they I was in my old Pathfinder I didnt care because they way I saw it I worked hard for my money just like these people and its green just like theirs! At least I know now if I need to go to ulta Im gonna have to drive the 3 1/2 hours to my mothers house abd shop at that one because the one in VA beach will never get my money! Oh sorry sooo long I had to get it off my chest!
And As much as Black Women Spend on Hair Care in this Nation! What did that expose say: We account for an 80% spend Nationally of Hair Care Products???
They would not have gotten One Dime out of me. And I woulda Switched Right on Up out of there With my Money in my Purse and Drove Right on Out in My Pathfinder!
So glad you didn't give them YOUR money. I don't play that. 
I am SO glad that you emailed their corporate headquarters.
