JCPenney Salon Says "we don't do African American hair."

[Chameleonchick]

Okay its working now

 

[joyesb]

I've gone to JcPenney salons, and there have been nothing but black stylists there; some, maybe one or none. I've had decent experiences there with the exception of the hard sale for products.

As stated above, it's the way things are said/done that result in hard/hurt feelings and lawsuits.

That being said, when I was in my early 20's and more adventurous and broke, I went to a beauty school and wanted a simple (I thought) shampoo/cut. What I got was about six months of waiting for my chopped off hair to grow back. I got a stylist unfamiliar with my type of hair who butchered it and left it dry and breaking. I'll never be anyone's guinea pig again. Better you are honest with me and leave me and my hair to someone else than oversell your abilities and leave me with a head full of heartache. You get what you pay for--live and learn!

 

[Chameleonchick]

Man that is soo messed up. Sorry that happened to her.

 

[Ladyhenri]

I' guessing i'm the only one that sees nothing wrong with what happened?

I mean, i'm in UK and i dont know what race JC penny salons cater to, but if they only do white hair in that particular salon, hey did well to tell her rather than damage her hair even further than it already is

...Unless there was something else added to 'we dont do african american hair' i don't see what the biggie is...erplexed

I mean imagine some blonde chick goes to a salon and wants a sewed on weave...its better they told her 'sorry we don't do caucasian hair here' than let her get a tight *** weave and later sue them for making the corn rows too tight for her hair type?

 

[yuriko]

I' guessing i'm the only one that sees nothing wrong with what happened?

I mean, i'm in UK and i dont know what race JC penny salons cater to, but if they only do white hair in that particular salon, hey did well to tell her rather than damage her hair even further than it already is

...Unless there was something else added to 'we dont do african american hair' i don't see what the biggie is...

I mean imagine some blonde chick goes to a salon and wants a sewed on weave...its better they told her 'sorry we don't do caucasian hair here' than let her get a tight *** weave and later sue them for making the corn rows too tight for her hair type?

But white girls do get sew in weaves . Sew in weave is not something that was made only for black people. Well I guessing that because I live in America, this means something different to me. Mind you when I was living in England, I got my hair braided in upton park, and there was a Chinese girl getting braids done too. Salons that mainly cater to white people do black peoples hair all the time, the thought that they can't do a simple dye job on a black woman's hairline is founded on ignorance, I have lived in predominantly white neighborhoods and never have trouble getting a white stylist to do my hair. There aint no way i am going to drive 3 hours just to get my hair done by a black stylist.

 

[BrooklynSouth]

Later for them..hope you {or whoever it was}let that particular store know you can go elsewhere to shop rather than buy their lousy, pick up fuzz, survive one washing, fall apart clothing also!!

 

[Ladyhenri]

But white girls do get sew in weaves . Sew in weave is not something that was made only for black people. Well I guessing that because I live in America, this means something different to me. Mind you when I was living in England, I got my hair braided in upton park, and there was a Chinese girl getting braids done too. Salons that mainly cater to white people do black peoples hair all the time, the thought that they can't do a simple dye job on a black woman's hairline is founded on ignorance, I have lived in predominantly white neighborhoods and never have trouble getting a white stylist to do my hair. There aint no way i am going to drive 3 hours just to get my hair done by a black stylist.

That woman had a very damaged hair line.

If i owned a salon, i'd hesitate to do it for fear of damaging it further. And i'm black....


her damaged hair aside, if any hairdresser doesn't feel confident enough to do black peoples hair, they had every right to say so...as long as it is said politely.

 

[TaurusAngel]

^^^^ Thats the thing. Was it said politely? I doubt it. Also, just because a woman's hair is damaged, that should mean she can't get her hair done??

 

[Kimiche]

Yea alot of the posts on youtube refering to this topic seem like that are pretty clueless....I think she is right for being upset...JCpenney salons are supposed to be uni-sex and multicultural....I mean it's not just white people who shop there so why would they only serve white customers? I think they should hire stylists that are able to style all types of hair..or at least have a few folks on staff that can be versatile...Yes if a stylists saw my hair and knew she couldn't do it or was scared to try from lack of expriece yes I would want her to tell me upfront but I would expect there to be someone who could handle my hair at a place like jcpenny or refer me to another salon (politely).....

Exactly! If you can't style the hair of everyone (women, children, men, black, white, yellow.....), then you shouldn't be in business.

 

[yuriko]

That woman had a very damaged hair line.

If i owned a salon, i'd hesitate to do it for fear of damaging it further. And i'm black....


her damaged hair aside, if any hairdresser doesn't feel confident enough to do black peoples hair, they had every right to say so...as long as it is said politely.

ITA: there is a correct way to refuse to do a service to someone, if the story that this lady tells is true about how the receptionist told her we don't do african american hair, then they were dead wrong

 

[hurricane]

My JC Penny have black and white stylist and do all hair! I am in Texas to if anyone know where The Woodlands Mall is at.

______________________________________________________________

NEVER HAD A PROBLEM WITH JC PENNY'S DOING MY HAIR. I LIVE IN TEXAS TO. THEY HAD NUMEROUS BLACK HAIRSTYLIST THERE. BAYBROOK MALL/MALL OF THE MAINLAND ( MOVED TO BAYBROOK )

 

[jerjer29]

If you're not skilled at doing a certain type of hair, then you're simply not. Sure dying is one thing, but what were they going to do after the dye? send her out there with a wet head ? Either way if they're not skilled at during african american hair then at one point they'd have to say that 'dying is really all we know for sure we can do well to your hair'..and she'd still probably called that racism or be offended. I just don't get the big deal when people on here complain about how hard it is to do their hair, compared to white people, or that white people sometimes have it easier but yet when you hear that same thing come from a white person's mouth then it's offensive. It's like how blacks call each other n*gga but yet when a white person calls you that hell breaks lose. It's silly. I know my stylist tells people who have curly hair up front that she doesn't know how to style it curly, but she can straighten it..and i don't think that's discrimination or something to get mad about, that's her not trying to ruin your hair. I know for a fact i can do my own hair but when i tried to do my white friend's hair, i was at a loss lol the texture differences are pretty big.

Also where is she from? it seems like if she had to go to Jc Penny to get her hair done that there might be a shortage of black stylists in her neighborhood or city as it is. Because i don't think JcPenny or that store manager would have a problem with hiring someone that is skilled at doing black hair.

 

[SoCalli]

I appreciate them being honest. I'd rather have their honesty than to show, get my hair done, and leaved with jacked up hair. I know I have been to a number of salons in Albany, NY (when I went to school there) tell me that they could do my hair and truth was that they couldn't. They had me looking jacked up! Thankfully, my hair wasn't damaged!

 

[BeautifulNameX]

Their stupid. . . . their missing out on good money. . . .ALL she wanted was color treatment. . . . .

 

[Ladyhenri]

^^^^ Thats the thing. Was it said politely? I doubt it. Also, just because a woman's hair is damaged, that should mean she can't get her hair done??

I didnt watch the whole clip, but she said the receptionist said "sorry, we don't do African American hair here".
And i see absolutely nothing wrong with that.

And of course, her damaged hair should still be done, but not by people that are not familiar with afro-american hair....ANy woman with that kind of hair would worry the heck out of white stylists. Its very damaged. A black salon would be more familiar with seeing similar damage.

Why did she go to a white salon in the first place???erplexed

 

[Ladyhenri]

If you're not skilled at doing a certain type of hair, then you're simply not. Sure dying is one thing, but what were they going to do after the dye? send her out there with a wet head ? Either way if they're not skilled at during african american hair then at one point they'd have to say that 'dying is really all we know for sure we can do well to your hair'..and she'd still probably called that racism or be offended. I just don't get the big deal when people on here complain about how hard it is to do their hair, compared to white people, or that white people sometimes have it easier but yet when you hear that same thing come from a white person's mouth then it's offensive. It's like how blacks call each other n*gga but yet when a white person calls you that hell breaks lose. It's silly. I know my stylist tells people who have curly hair up front that she doesn't know how to style it curly, but she can straighten it..and i don't think that's discrimination or something to get mad about, that's her not trying to ruin your hair. I know for a fact i can do my own hair but when i tried to do my white friend's hair, i was at a loss lol the texture differences are pretty big.

Also where is she from? it seems like if she had to go to Jc Penny to get her hair done that there might be a shortage of black stylists in her neighborhood or city as it is. Because i don't think JcPenny or that store manager would have a problem with hiring someone that is skilled at doing black hair.

I had to thank you again for ^^^
Many White people don't play with hair and if they cant do it, they straight up say it.
I appreciate this. Better tell me you cant do my hair than pretend you can then jack it the hell up (which is what many black salons do)

They could easily have told her to sit down then be having confused conversations about what to do with her hair. That would have made her more embarassed cos everyone in there would have heard it.