Just Recived My first Ayurvedic Oils and One of the Items is Wrong

[janeemat]

India is long ways to return an item. I ordered Neem Hair Treatment Oil and received Neem Scalp Cleanser. I did get Bhringraj Oil and Mahabhrangraj Oil. This sucks. I just emailed them, so hopefully I'll get a response in a timely manner.

 

[MissMasala5]

Who did you order from?

 

[janeemat]

Who did you order from?

indiaabundance.com. I ordered it on the 22nd. They shipped it on the 24th and I just got it today. They notified me by email of receiving the order and when it was being shipped.

 

[janeemat]

My worry is over! My Neem oil is on the way. Here's the email from the company.

[FONT='Calibri','sans-serif']So sorry to hear that you received a wrong product.[/FONT]

[FONT='Calibri','sans-serif']Don’t worry we will send you the correct item (Neem treatment Oil) very soon via registered airmail. You should expect to get it within 10-14 business days from now.[/FONT]

[FONT='Calibri','sans-serif']Please keep the Neem shampoo as a token of our appreciation for your patience.[/FONT]

[FONT='Calibri','sans-serif']Thank you,[/FONT]
[FONT='Calibri','sans-serif']Nitish[/FONT]

 

[MissMasala5]

Now THAT is good customer service! Good luck with your new products.

 

[almondjoi85]

I'm glad they resolved your problem..... post some product reviews!