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Use 1 Buy 1 Challenge pt.5

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IDareT'sHair said:
@NaturallyATLPCH
I meant "replacements" for the other items you were getting from her?

Do I have other stuff that I like just as well from other vendors as the Coconut & Shea, Green Tea or Silky Hair Oil (yes......but I still love those items).:(
Click to expand...
I have a silky oil but that is it. She ended up having to replace that because it was oily and not the creamy consistency it normally is.
The rest of her hair things I have gotten in the past did not work for my hair.
I do not care how much I like these items, she is never getting another dime from me.
When you give me horrible customer service, I do not even like your products anymore. You are totally cancelled.
 
NaturallyATLPCH said:
I have a silky oil but that is it. She ended up having to replace that because it was oily and not the creamy consistency it normally is.
Click to expand...
@NaturallyATLPCH
Oh No!:eek:

So, there you have it.:look: Consistency issues. I didn't know you had, had an issue with the Silky Oil. So, for me, that's kinda three strikes: Shea Amla, Sweet Honey Hair Thang and Silky Oil have all had some sort of consistency issue.

To tell you the truth, I was half-way afraid to open that Beau Vert yesterday and then relieved that it was "right". You should never have to feel that way.
 
@IDareT'sHair I forgot to mention that, it happened early last year sometime. I didn't think about it because that was my first issue. She offered a replacement or refund, and did not give me any mess about temperatures melting it, nor did I have to send it back for a refund.

For her to go there this time means that she has had some issues with product consistencies, mainly this product because she programs herself to say that even though it is January :rolleyes:.
 
Saludable84 said:
Good!

I’m glad you opened the dispute because that’s insane. Her turnover used to be 1-2 weeks with the exception of some items. Then, it seemed to turn into one month and she made it seem like you need to get with the program. I loved her when I first began with her but now? No words. And I don’t even order from her that much.
Click to expand...
Yes I agree. I came to a point where a vendor's great product meets the road where horrible CS meets but CS trumps their products every time. I simply don't care that much about the products anymore. How a vendor treats me as a valued customer spending MY hard earned dollars matters to me and I mean it matters....A LOT!!! As far as I am concerned...out of sight, out of mind.

When I see posts about the products of vendors that are in my trash bag, my eyes just glaze over them and I move on. It's amazing how well that practice works for me :yep:. I'm just glad it does.
 
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