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Use 1 Buy 1 Challenge pt.5

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^^I'm very leery of this situation right about now. :perplexed
 
Golden75 curlyhersheygirl BranwenRosewood Babygrowth

Since you all purchased Ynobe - I dropped my Escalation Claim against them, because the Package now reads: "Out For Delivery":look:

I have not heard anything back from Texture Me Natural. The "Escalation" says: Still waiting on Response from Seller" or something like that.

We'll See.:ohwell:
 
IDareT'sHair - After escalation seller has I think 10 or 15 days to respond/refund. If they don't, I think that may be when pp just issues refund, then goes after seller.

I will be surprised if TMN responds.
 
Good morning my beautiful sisters. Hope you all get your money back or your products from TMN :-(
 
Ummm on CN forum somone posted TMN refunded on 1/7 and noted order on us. If interested thread is under sales/coupon sticky, of course titled TMN, start pg 12ish :look:
 
TMN finally responded to my previous email with "Your refund has been issued". I checked the paypal case and they left a message saying:

PayPal can issue a refund. Customer agreed to Terms & Conditions before placing order that processing time takes 7 to 28 business days. Just issue a refund. Thanks Paypal.

I'm not closing the case until I see the money in my account.
 
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TMN finally responded to my previous email with "Your refund has been issued". I checked the paypal case and they left a message saying:

PayPal can issue a refund. Customer agreed to Terms & Conditions before placing order that processing time takes 7 to 28 business days. Just issue a refund. Thanks Paypal.

I'm not closing the case until I see the money in my account.

BranwenRosewood I received the same message. Like you I'm not closing the dispute until I receive my money.
 
I just checked paypal and this is the message she left:

Paypal you can issue a refund to this customer. Thank you
 
Is that how it works? I thought the seller had to issue the refund and paypal steps in if seller/buyer can't come to an agreement. May be my thoughts are wrong on this.

She also sent me email saying refund has been issued.
 
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From Ynobe:

Hello,

Our terms and conditions state that shipping labels are sometimes created in advance. You have made no attempt to contact me in order to resolve this issue. You have also agreed to the terms and conditions before placing your order. Your package has been sent to the post office and it appears that they have not updated their system. If you would like a refund that is fine, but I will need to have this package shipped back to us or simply returned to sender. I will not refund any funds until I see that the package is being returned to us.


I think she's lying about the package being at the post office because when you drop off packages with labels already on them they scan it and your tracking info updates with the origin location. I will definitely refuse the package if/when it comes. I'm so done with these vendors!
 
From Ynobe:

Hello,

Our terms and conditions state that shipping labels are sometimes created in advance. You have made no attempt to contact me in order to resolve this issue. You have also agreed to the terms and conditions before placing your order. Your package has been sent to the post office and it appears that they have not updated their system. If you would like a refund that is fine, but I will need to have this package shipped back to us or simply returned to sender. I will not refund any funds until I see that the package is being returned to us.


I think she's lying about the package being at the post office because when you drop off packages with labels already on them they scan it and your tracking info updates with the origin location. I will definitely refuse the package if/when it comes. I'm so done with these vendors!

BranwenRosewood - And got the nerve to type like she has an attitude! Ok this seals the deal. I AM DONE WITH NEWBIE VENDORS for a very long time.

TMN issued my refund.
 
I sold a turbo fire set that apparently was not legit. (fooled me) the buyer sent it back and asked for a refund. All I had to do was hit the refund button. It gave me the option to refund a partial or whole amount. That was it.

However, if it's a PayPal dispute then it's a process. But you can agree to go ahead and refund
 
From Ynobe:

Hello,

Our terms and conditions state that shipping labels are sometimes created in advance. You have made no attempt to contact me in order to resolve this issue. You have also agreed to the terms and conditions before placing your order. Your package has been sent to the post office and it appears that they have not updated their system. If you would like a refund that is fine, but I will need to have this package shipped back to us or simply returned to sender. I will not refund any funds until I see that the package is being returned to us.

I think she's lying about the package being at the post office because when you drop off packages with labels already on them they scan it and your tracking info updates with the origin location. I will definitely refuse the package if/when it comes. I'm so done with these vendors!

Exactly. I ship from home and hubby is a mail man. When you print a label, it's says electronic Information received. When it's scanned by post office, it will say accepted and it will sat what post office it was accepted at.
 
Welp got the Ynobe sales email :perplexed: but I still don't have track info.

LACE - my pumpkin just smells like spices :sad: black raspberry vanilla just smells fruity. Both butters look the same, like tricked out shea.
 
@BranwenRosewood @Golden75

Branwen: She told me all that same Mumbo-Jumbo too :perplexed

And then to put Icing on the Cake, she told me she has never had a PayPal Dispute and she can't believe I did that, and that I needed to read the T&C's:look: *t - takes off earrangs*

Well...Ya Got one now & it's a 1st time for err thang.:lol:

blah, blah, blah........she never intentionally set out to deceive her customers by printing a label blah..blah..blah...:blah:

Man...Whatever....ANGTFD:rolleyes:

btw: I got a Full Refund from TMN.:nono:
 
Golden75

Glad my Swap finally arrived.:grin:

What butters did you get from LACE? Amazon or Supreme?

My LACE has not arrived. But Ynobe was here.:yawn:
 
@BranwenRosewood @Golden75

Branwen: She told me all that same Mumbo-Jumbo too :perplexed

And then to put Icing on the Cake, she told me she has never had a PayPal Dispute and she can't believe I did that, and that I needed to read the T&C's:look: *t - takes off earrangs*

Well...Ya Got one now & it's a 1st time for err thang.:lol:

blah, blah, blah........she never intentionally set out to deceive her customers by printing a label blah..blah..blah...:blah:

Man...Whatever....ANGTFD:rolleyes:

btw: I got a Full Refund from TMN.:nono:


So IDareT'sHair, all I have to do is file a dispute through Paypal?
 
4mia

They must not realize that we are not stupid when it comes to how things work with usps and paypal. I've been on eBay since 2010 so she's really trying to fool the wrong person.

IDareT'sHair

I woulda had some strong words for her. I haven't responded to her message yet because I'm trying to figure out how to be polite while saying "You must think I'm stupid".
 
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