Sickbay.biz shorted me!!

[Lindy]

I ordered a few items... among them were two jars of Capilo Sole & Cinnamon conditioner ($1.50 each)...Well, I received my order today and they only sent me one jar!

Since it was only $1.50 I'm thinking that I'll just let it go and not even bother to say anything to them about it... I feel bad having them pay to ship me out another jar.

What would you do????

 

[tlmack]

I think you should let them know - they're running a business and have to keep their customers happy. No one will order from them if they aren't honoring their orders properly. I'd say something and if they fix the problem good, if not - don't patronize them again.

 

[Leslie_C]

Lindy, I ordered 2 jars too but I got both...girl I was dying to try it but in a hurry so I threw it on after a quick wash in the shower(my head was itchin!) and then put my humectress over it...when I rinsed in a few minutes my hair felt like silk! we will see when it dries! Next time Ill follow the directions and use it alone to see, but Im pretty sure it was a keeper!

but back to your question, they are a place of business, so I wouldnt worry about them having to ship it, the principle is u paid for it. Maybe u could order another product too and they would ship it free as well for the inconvenience! haha

Im kickin myself for not ordering that coconut treatment everyone is raving about!

 

[Lindy]

Yah, I was thinking about ordering something else & seeing if they could ship it for free with the Capilo...

lol!!

I got the Rysell Coconut conditioner!! I can't wait to try it!!

I guess I will let them know about their mistake.

 

[TigerLily]

Yeah, Lindy, I would let them know. Mark is a pretty good guy (from my interaction with him) and I'm sure he will make it up to you some way.

 

[hOnii]

you'd feel bad? girl, its your money, you have no reason at all to feel bad! even if its only $1.50..

 

[LABETT]

Girl I would definitely let them know its still your buck fifty.

 

[daviine]

Perhaps he could give you a $1.50 credit towards your next order?

Keep us updated! I love to hear about good customer service..and so far this man seems like he has it! Let's see if he lives up to his rep.....