mswinni,
I initially had a bad result but I think it was due to how I applied it instead of the relaxer itself. It has been two weeks and I've washed my hair 3 of 4 times since then, my new growth that was permed with phyto are soft and shiny. I can feel the difference between my old perm hair and my phyto permed hair. Next time I use phyto, I will mix a little bit with conditioner and bring it to my ends for about a minute ( I still haven't learm my lesson. I'm still experimenting)