Liege4421
New Member
I understand this was hard for you, but take comfort in the fact that some people are just ignorant. Even Oprah and Dr. Condoleeza Rice have been subjected to this type of treatment (and remember both of them are rolling in money, so I don't think your lack of a Pathfinder would have changed anything). When both of these women were treated badly, they politely reminded the shop clerk there was a reason that they (the clerk) were on the "other" side of the counter. Avoiding the conflict only allows them to think their behavior is correct. Politely ask for a manager and, again, politely explain that you felt you received poor customer service from the two ladies in front of you. If one of them replies she "is the manager" then ask for her boss. Everyone has a boss. Letting them know you felt you received bad service and you have money to spend to will quietly confront their discrimination, but still allow you to keep your dignity. If you're going to buy those products from Ulta anyways, then buy them! Those women aren't directly benefitting from your sales unless they own the store (highly unlikely) or work off direct commission (again, HIGHLY unlikely). Don't allow your day/week/hair plans to be ruined by ignorance. No disrespect intended, but YOU aren't the one working in Ulta...they are (again, there is nothing wrong with working there, I'm just trying to illustrate a point). You are the customer...act like you are a millionairess. Even Bill Gates drives an old Oldsmobile. You can't judge a car or clothes to tell if someone is rich (unless you're just "new money"). I've met many truly rich people in my work and many of them dress bummier than me.
