Ladies I'm so pissed,wheeeew words can't express this right here.Appliance Source better be happy they don't have a store or their ware house near me cuz I'll be all up in it.I saved my lil money up all year to get this Pibbs 514 and the Pibbs Misty Steamer.I ordered them,Pibbs 514 came,steamer didn't.Maybe thats a good thing because I orded the steamer from another company and I'll be damned if that gets here in the same condition.The Head piece of my dryer box was old and busted,clearly it had been around feel me?Stand box was completely open.Pull everything out,theres grease where the poll is supposed to go,it all still looks new,you can tell from where the polls go it had been used though.I feel like I saved and I dropped $287 on this 514 and $500 on this steamer,I want my ish to get here correct and I see this.Should I overlook this 514 since it still looks new?