K-CUTTER UPDATE

[carmella25]

You guys I love this comb. It just went right through my new growth and hair like nothing! I was so happy. I wish I would've known about this comb when I was natural. I wouldve still been natural.

This is a keeper!

 

[Chichi]

I need to buy this comb! Does it work well on wet hair?

Chichi

 

[carmella25]

Oh yes it works well on wet hair! I only comb my hair in the shower while wet. It worked really well.

 

[queenofmean68]

I have never heard of this comb before. Where did you purchase it from?

 

[TinyT]

I am still looking for it in houston, so I can get it when I am done with my product challenge

 

[carmella25]

[ QUOTE ]
queenofmean68 said:
I have never heard of this comb before. Where did you purchase it from?

[/ QUOTE ]
Here is the link http://www.ebonyline.com/britprofkcut.html
there is a minimum purchase price at thier site. The comb was 2.99 so I purchased 4 of them.

 

[Chimma]

You are right.

This is a:

Wonderful
Wonderful
Wonderful
Comb!

Thank you again Nay!

 

[brittanynic16]

DO NOT order from ebonyline.com. They are a terrible company. Their costomer servie is terrible. Plus, they sent me the wrong order.

 

[DragonPearl]

[ QUOTE ]
DO NOT order from ebonyline.com. They are a terrible company. Their costomer servie is terrible. Plus, they sent me the wrong order.

[/ QUOTE ]

Really? That's where I ordered my 5 K-cutters from and I had no problem at all...
Another way to get it might be to ask your BSS to order it for you.

 

[brittanynic16]

I am happy that you got good results but I will never shop with them again.

 

[DragonPearl]

Besides sending you the wrong order, can you explain what else they did? How prompt were they in taking care of the problem, and how they handled your complaints?

I have been recommending them to people based on my one-time good experience, but if they are a bad company, I'll stop.

 

[Nay]

I hate to hear that, brittanynic. I've shopped with ebonyline about four times, and always with good results. Prompt service, correct order. They even sent me a free scarf once.

Well, if you never get your K-Cutter, let me know, and I'll get one to you. (Not that I have a storehouse of them. But I do order an extra one from time to time.)

P.S. You're welcome, Chimma. I'm glad it worked out for you

 

[brittanynic16]

Well, first, I ordered from the site and I waited for like a month for my shipment. It turns out that my order had been canceled and I was not informed. So, I reordered. When I got the package my order was wrong. I email the site and they said (this is straight out to the email) "Thank you for email.
You can return it but your shipping maybe more than
the new cost." I was like WTF. Why do have a new cost? So I emailed them back and asked for a phone number to call. When I got a response they did not give me a number and said "Sorry for wrong inf. There is no new cost. I guessed that you were going to return some of your products and returning shipping might be more than the refund amount. You go ahead whatever you like." Maybe I am being a little up tight but this is not a casual conversation. You messed up my order and you are saying you go ahead. I also asked if I would be remebursed the price of shipping but that question was completely ignored alone with other questions I asked. I made my emails very clear to what was going on and whoever reponded was acting like they were confused. I don't know, I am big on customer service.

Thanks for the offer Nay but Sassygirl just sent me one.

I hope you ladies continue to have good experiences with them but I won't take the chance again.

 

[Bublnbrnsuga]

Okay-I am a K-cutter convert too. That comb definitely does the job.

 

[DragonPearl]

Dang Brittanynic, I'd be pissed too. They did you wrong!

 

[cutebajangirl]

They sure did and they need to change their ways I was gonna order until I read your post.

 

[soslychic]

So are there any other online places to order the comb from? I havn't seen it any place that I have around here.