tomnikids3
Well-Known Member
Im NOT HAPPY today because my Joico Flat Iron just died. I mean out of no where it just died. I purchased back in February from Salon Source. Used it maybe weekly till May then put it on hiatius for the summer, i only used 2 times the entire summer including today. I plugged it in and it was warming up as usual, then i heard like a pop not loud but a pop sound. I went to use it and it wasnt hot enough then i noticed it wasnt on. So i figured maybe i tripped a circuit but nope it just died, it wont turn on at all no matter where i plugg it in. Needless to say im MAD cause this is 8 months old and was not cheap. Im hoping that Salon Source will let me exchange it, if not i will have to send back to Joico and im not happy with their return policy. Not only do i have to pay to send it to them but i have to send a 15.00 check for them to return it to me when its repaired....WTH...it has a year warranty so if its a manufacturing defect i should not have to pay to send it back to them and pay for them to return to me as well. If i have to send back Joico i will definately let them know that they should not be charging me to return especially since i have to pay to send it to them. Has anyone here dealt with returning to Salon Source? I just wonder if they will take it in return even thou its been 8 months, heck its still under warranty.