Yeah, it's supposed to be thick. I've been using Vatika oil for years, and I have a large bottle right now that is solid as a rock in consistency. If I accidentally dropped that bad boy on my foot, I'm sure I'd break a few bones. It's hard like lard, and looks like Crisco! But it's one of the BEST oils I've ever used on my hair. I couldn't shake any out of the bottle if my life depended on it, so in order to use, I have to take the top off and microwave it for a few secs to soften the coconut oil. Coconut oil is supposed to be solid at room temp. (Or set it in a bowl of hot water to melt it very quickly). It will re-solidify once it cools and you will likely have to repeat the process each time you use.