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I called Surge yesterday...

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simplyhair

Active Member
Sorry for taking so long to post about it...busy day. I know there are a lot of threads out there about Surge. But has anyone else thought about calling? The number is on the bottle. Since it's a newer product, I tend to check things out.

When I called yesterday, an Asian male answered the phone. First of all, that was a surprise but I tried not to jump to any conclusions. I did the best I could with understanding him. I don't want to be rude by always asking a person, "I don't understand" or "can you repeat that". But his english was not horrible.

Anyway, he states the mucco...is their main ingredient. He says it's a sugar or like a sugar. The product has been on the market since Nov 2002. It's not just for black hair. It's for every type of hair. I had to ask if the company is an Asian company. He states they are a multi-cultural company and that their chemists are from all races. However, their marketing dept is mostly Asian. He said that the product is in over 3000 BSS's. He claims that the BSS's have the product but due to the breakdown in communication, the BSS's probably don't understand what we are asking for. He said to call them and he can tell you which store in your area has it. Also, they are working closely with Walgreens on carryng the product. My Walgreens just got it this week!

I don't have the bottle in front of me. Can someone put the phone number out here for others trying to call for a location?
 
THe Elucence conditioner has Mucopolysacs in it also. It's a moisturizing/structuring ingredient.
 
surgehaircare.com explains the mucco..., too...
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The stuff is gathering dust at the one bss I've seen it in. I don't want the word to get out!
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Thanks for the web site Sassgirl. Good info
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---Uh Oh! Seems like I might hear the Surge bandwagon pulling up outsideof my house.
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Surge really should advertise on our site. We should call them about this. I wonder if you can buy the stuff in bulk. I know we have lots of NY members for instance, one person could buy a case and distribute it at their next meeting and save some $$$$$. That might be a good question to ask them too!
 
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Supergirl said:
Thanks for the web site Sassgirl. Good info
smile.gif
---Uh Oh! Seems like I might hear the Surge bandwagon pulling up outsideof my house.
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[/ QUOTE ]

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[ QUOTE ]
JenJen2721 said:
Surge really should advertise on our site. We should call them about this. I wonder if you can buy the stuff in bulk. I know we have lots of NY members for instance, one person could buy a case and distribute it at their next meeting and save some $$$$$. That might be a good question to ask them too!

[/ QUOTE ]

That's a good idea!
 
The number is 888-816-8144. I called last week and had a long talk with the asian guy. He was really nice and went out of his way to be helpful. He does have an accent but I understood him. He told me the same thing he told Simplyhair. Its used heavily in asian cultures (he sells a lot in India). My sister now calls it ancient chinese secret. We're each on our second bottle.
 
We should make their website sponsor our website....

We really should.

They have GOT to see an increase in sales. I purchased from Cedarvale recently, was happy with their service and emailed them to ask for a sponsorship. We should all do the same with all of the vendors we frequent regularly based on reviews from the board...Carol's Daughter. Payne's. Blackbeautysupply. Walgreens. Uptown Beauty Supply. and all the rest....
 
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Anyway, he states the mucco...is their main ingredient. He says it's a sugar or like a sugar.

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Hmmm - I wonder if this sugar strengthening aspect of Surge is similar to the way the Black Strap Molasses works...or honey for that matter. I haven't done a BSM treatment in awhile, but I remember how well it worked for me along with the apple cider vinegar rinses.
 
I just called, the guy have me three locations in the St. Louis area that sells it:

MiMi Beauty Supply (314) 367-6464

Princess Beauty Supply (314) 389-9336

Beauty Queen (314) 832-4855

He suggested that I call to make sure they have it before going.
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I know that man is sick of us because i called last month and talked with him for almost 30 minutes
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he even called me back
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I told him about our site and gave him the address, he claimed he would check it out. So who knows maybe he's
on here lurking
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[ QUOTE ]
Madison said:
I told him about our site and gave him the address, he claimed he would check it out. So who knows maybe he's
on here lurking
shocked.gif
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[/ QUOTE ]

If they jack the price I'm boycotting.
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Please they better not jack up the price. Shoot they should be paying you guys. You have me sold!!! I am going to get some for myself and my mom. Hey maybe even my sister lol.
 
I called them today and since NO one sells it in my area, he's sending me a sample package!
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He was quite nice, I initially thought I had the wrong phone number because a lady answered the phone as if it were her home. She put me on hold and got the guy and then he put me on hold to check his list. I asked him how I could get the product seeing as no one carried it in this city. He suggested I do the walgreen's manager thing and said in the meantime he would send me some samples.

I will let you know what I get if there's anything other than the three things we already know about and how it works.

Happy Hair Growing!
 
wow, they seem to be really nice peolpe which is great, i wish they would advertise on our site, that would be great!!
i decided to give it another try...i did not give it a fair chance, so i have been surging for the past few days...2 to be exact, no tingling here but hoping for some..lol
 
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