I was using affirm sensitive scalp for over a year so most is from that relaxer. It started drying over time. I used Mazani years ago and it took some of my hair and friend hair out so I am really skeptical about that. I do think that the water has something to do with it because some products don't work well that used to. The other thing is that I used to go to the parlour so they may have a water softner.
I have used AO rose for about a month. Altough it seems moisturizing when my hair dries a little it seems dry. I have since switched to Nexxuss Humtress, and it seems like a big difference. Oh yeah! before that I was using Nexxuss phyto line and don't think it was that great. I sometimes take products to the parlour to see if they get a difference b/c they are professionals and that one was no difference.
I never had this much problems with relaxers b/4. I hope it is not the water at home b/c I see a big difference in hair since I have been doing it. Even beauticians are noticing when I ever I go. My hair always grew and once conditioned didn't have many strands come out. It has been about 9 weeks post. I used Vitale and my new growth was so much at 4 weeks it is amazing that I lasted this long. I used Keraphix and Humectress last week to prepare for relaxer this week. It has been in ponytail for days.
Overall, I think that no-lye played some role. I will start washing somewhere else to see if it is my house. I saw on Oprah, you can buy something for the shower head with coffee in it. I usually wash in sink. I hope this explains.