Help!!!!!! My Pibbs Stopped Working!!!!

[kim1006]

Does anyone know how to repair or have repaired? TIA

 

[nymane]

I don't have advice for repairs, but my Pibbs Stand broke last year and I just replaced that part since the Hood was still in perfect condition. So if you just need to replace the Hood, you can purchase it on this site:

http://www.salonspafurniture.com/cat-pibbs-dryers-and-parts.cfm

I'd recommend calling them and ordering over the phone so that you get the right pricing/parts.

 

[kim1006]

I don't have advice for repairs, but my Pibbs Stand broke last year and I just replaced that part since the Hood was still in perfect condition. So if you just need to replace the Hood, you can purchase it on this site:

http://www.salonspafurniture.com/cat-pibbs-dryers-and-parts.cfm

I'd recommend calling them and ordering over the phone so that you get the right pricing/parts.

Thanks. I will call. It doesn't look like they have the price for the 514 hood online.

 

[PatTodd]

It's probably mechanical problem like the motor? Does Pibbs have a customer service department?

 

[kim1006]

It's probably mechanical problem like the motor? Does Pibbs have a customer service department?

Thanks. I am calling tomorrow. It might be less expensive to replace it.

 

[vevster]

I don't have advice for repairs, but my Pibbs Stand broke last year and I just replaced that part since the Hood was still in perfect condition. So if you just need to replace the Hood, you can purchase it on this site:

http://www.salonspafurniture.com/cat-pibbs-dryers-and-parts.cfm

I'd recommend calling them and ordering over the phone so that you get the right pricing/parts.

I did the opposite. I dropped my hood and bought another.

 

[kim1006]

I did the opposite. I dropped my hood and bought another.

Did you replace the hood on a 514? If so, do you mind sharing how much you paid?

 

[vevster]

Did you replace the hood on a 514? If so, do you mind sharing how much you paid?

It was years ago, but it was more than $200.

 

[nymane]

Thanks. I will call. It doesn't look like they have the price for the 514 hood online.

I think if you click on "Pibbs hair dryer parts" you'll see the different prices, but it's hard to eyeball the price given all of the choices.

So yeah, once you call and explain to customer service what you need to replace, you can decide if the price is worth it or not.

 

[kim1006]

It was years ago, but it was more than $200.

Thank you...

 

[kim1006]

I think if you click on "Pibbs hair dryer parts" you'll see the different prices, but it's hard to eyeball the price given all of the choices.

So yeah, once you call and explain to customer service what you need to replace, you can decide if the price is worth it or not.

I agree and will be calling tomorrow. Thanks again for sharing the link.

 

[kim1006]

I ordered a replacement 514 Pibbs dryer from United Salon Supplies. It arrived without a stand and broken. This dryer cost me $312.95. I have sent them an email and will be contacting my credit card company.

 

[nymane]

I ordered a replacement 514 Pibbs dryer from United Salon Supplies. It arrived without a stand and broken. This dryer cost me $312.95. I have sent them an email and will be contacting my credit card company.

Yikes, did you call Salon Spa Furniture first, and decide against the placement part?

 

[kim1006]

Yikes, did you call Salon Spa Furniture first, and decide against the placement part?

I was traveling and wanted it to be here when I got home, so decided to just bite the bullet and buy a new one.

 

[kim1006]

Yikes, did you call Salon Spa Furniture first, and decide against the placement part?

I called Salon Spa Furniture today and ordered the 514 hood. It was $113.96 with shipping - fingers crossed.

 

[nymane]

I called Salon Spa Furniture today and ordered the 514 hood. It was $113.96 with shipping - fingers crossed.

Oh good! Let us know how everything turns out.

 

[kim1006]

Oh good! Let us know how everything turns out.

Here is the update:

The hood I ordered turned out to be only the see through shaded piece at the bottom of the hood - more like the visor. I returned it but had to pay for shipping.

Everything worked out with the dryer I ordered. I received the stand and would order from this company again. In the end, the customer service was excellent.

Both companies have their items dropped shipped by the New York Pibbs distributor.

 

[nymane]

Here is the update:

The hood I ordered turned out to be only the see through shaded piece at the bottom of the hood - more like the visor. I returned it but had to pay for shipping.

Everything worked out with the dryer I ordered. I received the stand and would order from this company again. In the end, the customer service was excellent.

Both companies have their items dropped shipped by the New York Pibbs distributor.

I agree, their customer service is great...glad you had a good experience too.

 

[junipertree]

I ordered a replacement hood from Pibbs and I don't think I paid more than $100 for it. This was last year. It was the entire hood part that has the motor in it. The number I called was 800-551-5020.

 

[kim1006]

I ordered a replacement hood from Pibbs and I don't think I paid more than $100 for it. This was last year. It was the entire hood part that has the motor in it. The number I called was 800-551-5020.

WOW!!!!! That's what I expected to receive, but I only got the bottom piece!!!!!!