Help!!!! My Pibbs 514 is broken....help!

[envybeauty]

This is so painful....

When I was moving my Pibbs down the stairs, I carried it as is down the stairs. On the last step as I turned the corner, the bulky head flew off the pole and crashed to the ground. Yeah. The entire visor broke off and splinter on the ground in pieces. Then the white part separating the fan from the interior came apart. I was almost in tears.

Now my hair looks like a hot mess and I have no pibbs. I don't want to spend another $300 to get another one. Where can I get it fixed? Or get a new visor? Any ideas?

I know, I know....I should have taken it apart before moving it. NOW I know.

 

[LongiLox]

Why don't you try calling the company? They may be able to help.

 

[envybeauty]

I just called them. Waiting to hear their response. ... On Monday I guess.

 

[Supergirl]

Ugh! I know you are hurt--I would cry! Anyway, don't blame yourself. You were just taking it downstairs. It's not like you were moving it to a new house or something! I probably wouldn't have taken it apart either just to move it down a flight of steps in my home.

Anyway, my guess like Longilox said, is that you may be able to get some replacement parts and/or repair info. directly from the company. I hope it works out.

 

[envybeauty]

Update (and a word to the wise):

I took the dryer to Pibbs. They told me to go to the beauty suppy store around the corner to get it fixed...... get this....the plastic part with the visor....costs $60!!!!!!!!!!!! Yup. Pricey. The visor alone costs $30. I had to cough it up to get it fixed but I will be handling my bad boy with the UTMOST care from now on.

Happy to have Pibby back again and working

 

[wannabelong]

I'm glad you got your Pibby fixed. I would have been heartbroken if my Pibby broke.

 

[BlondeByDesire]

Go ahead and cry ... I feel for you. If my black beauty breaks I would totally be in tears. I'm very careful with him. I hope they are able to fix it.

Update: I'm just seeing you got it fix ... I'm so happy for you.