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Heat free Hair

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I've seen a couple of YouTube videos and I was going to order some for my sister's birthday, but they did not have the length she wanted. The hair looks awesome.
 
I remember Hairscapade's post on this http://hairscapades.com/2013/03/22/heat-free-hair-movement/

There's a review or two in the comments.

NaturallyMadeBeautiful on May 13, 2013 at 4:39 pm said:

I was extremely excited about this hair, initially…..Last month I purchased 2 bundles of their For Kurls (a week apart). One bundle was 3B-4C & the other bundle was 3C-4A (per order slip). I was confused because not only were the textures different, but website said the Kurls collection is ‘made to blend with 3C-4A natural hair’…ok, where did the 3B-4C come from? The website does not allow for you to choose between 3b-4C or the 3C-4A For Kurls.

I guess you’ll get whatever they have but they should allow that option because the bundles are completely different. I am upset because I’ve sent 7 emails (with pics & a copy of my receipt) asking if maybe I was shipped a For Kinks by mistake, but no one will respond to my emails. I even tried to reach out on Instagram only to have my comment deleted & and my IG account blocked from contacting their page.

As you know this hair is not cheap. And after spending $340, I am furious at the way I’ve been treated. With no phone number to make contact, customers are left leaving multiple email messages only to receive an automated generated email in return. AND if you want to return. it must be done within 7 day of receipt…which means nothing if no ones personally responding to customer emails.

I am leaving for a trip this weekend so I went on and installed the hair. During the installation, I had cut the tracks & add a few tracks of the one bundle & then add tracks of the other bundle just to blend the different textures. LIVID because I normally don’t cut the tracks!! With the different textures & the down right disrespectful customer service, its so hard for me to enjoy this hair or have anything good to say about the company or her product. I am so sorry for writing a book, but I feel it necessary to tell my story and I plan to do so every chance I get. Buyers beware!!

Happy hair growing!!
Instagrams: NaturalArt71






NaturallyMadeBeautiful on May 28, 2013 at 12:09 pm said:

Just wanted to update you guys…HeatFree Hair finally made contact with me a couple of weeks ago. They explained the issues they were having & apologized for my experience. They also offered to replace the hair. Which they did. They ended up replacing both bundles. I am so happy because one bundle tangles & mats up horribly.

She explained to me that their vendor used another company to do the steam processing on the hair & the texture (they found out after the fact) was NOT what they, HeatFreeHair advertises. So, I’m assuming I just received a bad batch. I have not installed the new bundles but plan to do so in the next couple of days. I will keep you all updated on the results. Pray for me y’all. I wasn’t prepared to take this out and re-install for at least another 5 weeks.

Happy Hair Growing Curlfriends!!
Instagram’s NaturalArt71




NaturallyMadeBeautiful on May 28, 2013 at 12:35 pm said:

Thank you for the info. I am definitely looking into different companies, so i will check them out too. I too prefer to spend a little money on my hair because I like to re-use & before I make my final selection, believe me, I’ve read all types of reviews & comments etc. It’s funny because I stalked (and I mean literally) stalked HeatFree, Indique and ONYC websites daily for almost 2 months. After following HeatFree’s IG page & seeing all of the positive comments, I decided to go with them & its been a battle every since. From the customer service to the ‘bad bundle’ received. It’s really a shame because the hair is so pretty!!

Nonetheless, they’ve since made contact with me & replaced my entire order, which I’m thankful for. I have not installed it yet but will keep you all posted. Good luck on your acting career!! How exciting!!!
 
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