Has anyone else noticed that Stockngo's

[manter26]

I don't know if I like that explanation. The beauty business is an oligopoly. There are probably 3 or so companies making everything sold today, besides the small entrepreneurial lines. Why would they ship from different warehouses?


Sent from my iPhone using LHCF

 

[mzteaze]

Well I am glad I haven't placed an order yet. Guess I won't be either.

 

[iri9109]

they just got a new warehouse with new rules last week?? if thats the truth, then the minimums should have been in place from the jump...& how come the email doesn't mention them coming in packs? lol

 

[Coffee]

Well the order I placed last night was shipped out today (Friday) .

 

[tHENATuRALhAiRpRoJEcT]

Coffee[/URL] ;13335325]Well the order I placed last night was shipped out today (Friday) .

u used a new discount developed for the forum? or the 20 they sent earlier?

 

[Coffee]

u used a new discount developed for the forum? or the 20 they sent earlier?

I used the Mother's Day 20%.

 

[MilkChocolateOne]

I wouldn't order from them. Their explanation is bull. I will spend my money elsewhere.

 

[AHeadOfCoils]

Sounds like the typical bad news business letter.

I e-mailed them about this and here's their response:

Dear M.,

Thank you very much for your email. I wanted to provide you with an explanation to your question.

With the recent launch of our Ethnic Hair Care Division comes internal operational challenges. These products are located and shipped from a separate warehouse. This warehouse has minimum order requirements in order to ship the products. The reason why we are able to bring such low prices to the consumer is because we have successfully expanded our wholesale division which empowers us to provide the lowest prices out there. With those benefits comes some guidelines we are required to follow. We are trying to enable our valuable customers to purchase product at wholesale pricing. We continually strive to support our customers as best as possible and try to maintain the ability to offer free shipping on all products above $25.

The reason why other items do not have a minimum is because they are located and shipped from a different warehouse where the rest of our inventory is kept. We hear your concern and will take an extra look to see if there is anything we can do to improve this process.

We truly appreciate your business! I hope my explanation clarifies the reasoning behind the minimum item requirements. I would be happy to discuss or explain this further at your convenience.

Respectfully,
Adam

--
------------------------------------------------------------
Adam Berkowitz

Direct 631.396.****
Mobile 646.325.****
Fax 631.396.****
[email protected]


Stockn'Go / 85 Fifth Avenue, 12th Floor / New York , NY 10003