JJamiah
Well-Known Member
Ladies I thought it would be horrible if I didn't let everyone know about my experience with Hairsense.com. I ordered two combs from Hairsense.com the #222 and the #206s. I took the #206s out of the package and it was love at first sight
. I took the next comb out and immediately knew it was too large!
I didn't want to have a $20 comb sitting around that I wasn't going to use. I returned it, after I phoned Myra. I knew what I wanted in return would be extra for the two and asked her to send me details about what I needed to send her. Well My combs are on my way and I called to find out about the details of my order and she confirmed she sent out my package but not to worry about the extra cost, in her words " I am not going to nickel and dime you". Ladies I am WoW'd. Not only do I love the combs, I am now looking at others due to great customer service. One day my husband will cut my cards, and hide the cash. LOL
I just wanted to share this experience of great exchange and great customer service.

I didn't want to have a $20 comb sitting around that I wasn't going to use. I returned it, after I phoned Myra. I knew what I wanted in return would be extra for the two and asked her to send me details about what I needed to send her. Well My combs are on my way and I called to find out about the details of my order and she confirmed she sent out my package but not to worry about the extra cost, in her words " I am not going to nickel and dime you". Ladies I am WoW'd. Not only do I love the combs, I am now looking at others due to great customer service. One day my husband will cut my cards, and hide the cash. LOL
I just wanted to share this experience of great exchange and great customer service.