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How are you using it/ what other products are you using it with/ are you flat-ironing/ air drying/ or blowdrying/ roller-setting? are you adding it to dry hair or wet hair.....?
I use it for a serum before roller-setting or (rarely) blow drying
I had the same problem today also.. I washed my own hair and it made it hard but when I go to the salon and does my roller set my hair comes out fine.. I dont know what im doing wrong..