scorpian
New Member

I had been reading reviews on here and researching the ingredients on their website and it all looked good
I had purchased the Wrap and Roll and the Nourish and Shine hair butter from the same BSS a few weeks ago
When I got home the ingredients on the back were full of parabens so I compared the back of my bottles to the ingredients on the Jane Carter website
My bottles were bootleg!!The ingredients were all different from the web
I contacted Jane Carter cust service and explained what happened they told me to return those to the store cause they don't know what was in those bottles they were not the real deal She said they add suppliers to their list all the time but my store was not on the list.Someone copied labels and sold them to the BSS!!!!

Well I went to the store with my printout of the ingredients and they gave me a full refund(policy is only store credit or exchange)The boss wasn't there but the clerk said she'll give the boss my printout and tell her what the rep at Jane Carter said.I am happy I didn't use that mess on my kids hair and I was sure to tell them that at the BSS
I don't want what happened to me or my friend to happen to any of you ladies so please be very aware of what you but at some BSS stores Especially if you're in a city like I am where there are several BSS stores on every corner.