I was at the store restocking on my skin care (Dr. Hauschka)when I thought about trying their hair care line. The instruction on the conditioner said to lather hair leave on for a few min then rinse. It proceeds to say if hair feels hard...that could be a result of hard water, so rinse hair with apple cider vinger...then lather with conditoner again. It all made sense at that point /images/graemlins/smile.gif why sometimes my conditioner does not do a damm thing. I went home and tried it...this is the only way I will condition my hair. My hair came out so great. I felt the instant difference, I also used less of my conditioner...my hair absorbs it well.