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Random Hair Thoughts/Thinking out loud

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So I decided I would order from Botanical Spirits. My hair loves the stuff. My wallet does not. Well they were having security issues with the site. Seems that there were certificate issues, ssl issues, etc. So I first sent an e-mail to the owner. Her first reply was to deny that it was a site problem and say is was a problem with my computer. It wasn't. I tested her site on several computers, same problem. Then we went back and forth on messenger, me sending her error message screen shots and her passing the info to her tech team. After about a month of this, and her site now works thanks in part to my testing, she finally sends me a Thank you for being a valued customer note. That's it. Not a thank you and here is a discount code for helping me out. Not a thank you and here is a free product. Am I being petty? Needless to say I have put her on the never again list. No customer service skills. I don't know how she stays in business. I need to lower my expectations, cause some folks just ain't ready for prime time.
 
naturalyogini said:
So I decided I would order from Botanical Spirits. My hair loves the stuff. My wallet does not. Well they were having security issues with the site. Seems that there were certificate issues, ssl issues, etc. So I first sent an e-mail to the owner. Her first reply was to deny that it was a site problem and say is was a problem with my computer. It wasn't. I tested her site on several computers, same problem. Then we went back and forth on messenger, me sending her error message screen shots and her passing the info to her tech team. After about a month of this, and her site now works thanks in part to my testing, she finally sends me a Thank you for being a valued customer note. That's it. Not a thank you and here is a discount code for helping me out. Not a thank you and here is a free product. Am I being petty? Needless to say I have put her on the never again list. No customer service skills. I don't know how she stays in business. I need to lower my expectations, cause some folks just ain't ready for prime time.
Click to expand...
I left her years ago when she revamped some items and got snotty about it. Im suprised shes still around.
 
New things I have been implementing:
Plopping
Starting at the back first on wash day
Prepoo with coconut oil. Really made a difference in some dry brittle areas of my hair.
 
naturalyogini said:
So I decided I would order from Botanical Spirits. My hair loves the stuff. My wallet does not. Well they were having security issues with the site. Seems that there were certificate issues, ssl issues, etc. So I first sent an e-mail to the owner. Her first reply was to deny that it was a site problem and say is was a problem with my computer. It wasn't. I tested her site on several computers, same problem. Then we went back and forth on messenger, me sending her error message screen shots and her passing the info to her tech team. After about a month of this, and her site now works thanks in part to my testing, she finally sends me a Thank you for being a valued customer note. That's it. Not a thank you and here is a discount code for helping me out. Not a thank you and here is a free product. Am I being petty? Needless to say I have put her on the never again list. No customer service skills. I don't know how she stays in business. I need to lower my expectations, cause some folks just ain't ready for prime time.
Click to expand...

If she's on your never again list, you have not nor plan to lower your expectations.
 
I remember when I used to look forward to my weekly deep conditioning sessions and roller-sets. I have no idea when I lost interest in doing my own hair but it looks like 2017 is either going to be the year of the stylist or the year of me getting back into my groove. I'm leaning more toward getting back into my groove cause I light-weight miss doing my own dcing. Of course I still could do my own dc and just let the stylist do the roller-set. Hmmmm :scratchchin:
 
I've cut my hair down to a TWA a few times over the years. It really is JUST hair to me (at the end of the day), so it's just something that I do if and when the mood hits me. BUT, I always forget how shocking it can be to other people. Jeepers! My kids' nanny and my bestie were both so thrown off today. LOL. Like, Ladies! It's hair. It's not the end of the world!
 
Royalq said:
To my fellow Low sheen naturals- what serum or oils do you finish your hair with to give sheen? My hair is moisturized but sometimes looks dusty because i have very little sheen. Just sprayed goid ol oil sheen in my hair to give it some life.
Click to expand...
Qhemet Biologics has a twisting butter and Myhoneychild Sophia Old fashioned grease. Both of those give my hair great sheen.
 
Royalq said:
To my fellow Low sheen naturals- what serum or oils do you finish your hair with to give sheen? My hair is moisturized but sometimes looks dusty because i have very little sheen. Just sprayed goid ol oil sheen in my hair to give it some life.
Click to expand...
shawnyblazes said:
Qhemet Biologics has a twisting butter and Myhoneychild Sophia Old fashioned grease. Both of those give my hair great sheen.
Click to expand...

Second @shawnyblazes rec on the MyHoneyChild Sophia's Hair Grease :love3:
I grabbed it because of her review and I love it!
 
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