Use 1 Buy 1 Challenge pt.5

[chebaby]

Sage is having a 30 percent off sale until Saturday.

why you say that mkd???? why you do that knowing i said i wasnt buying nothing else.
let me go look.......

 

[chebaby]

ok they have nothing i want, my no buy is still safe

 

[mkd]

chebaby, I forgot to post the code. Its dnatural in all caps.

 

[mkd]

I don't want anything either Che.

 

[chebaby]

@chebaby, I forgot to post the code. Its dnatural in all caps.

oh no you didnt
if they still had curl junkie or i was still falling all over kbb i would get some of that.

 

[IDareT'sHair]

chebaby mkd I just got DB DC'er. I got the Code from Fab.

 

[13StepsAhead]

darn you mkd.... I will not buy, I will not buy.... I really want to try DB though... I will not buy, I will not buy....

 

[IDareT'sHair]

13StepsAhead 30% off 13

 

[aluv]

yall being reaaaaallllll optimistic lmao. if i were yall i would toss them thangs like i was trying out for the local basket ball team you cant see it but its there. think about the fact that several people in this thread have mold yet they all look different. so maybe you cant see your mold yet but im sure its there.

chebaby - yeah, I guess you right. But, like T, I still can't believe this. Not BJ!!!! Dayham. It's bad enough, you have to wait ages to get your stuff but then have it go bad in less than 2 weeks Just wasn't expecting this, but it does happen. Sorry T. IDareT'sHair -- gonna have to do what we know we should do....

But, I want something for all the aggravation & disappointment. BJ, if you reading this ..... WHAT's THE DEAL????? Where's da e-mail response?

 

[13StepsAhead]

@13StepsAhead 30% off 13

IDareT'sHair I won't do it...I really want to, but I'm not (unless BJ refunds my money)

 

[IDareT'sHair]

aluv I'm still holding on to mine. Imma see what Brownie518 thinks.

She was trying hers for the 1st time last night.

 

[IDareT'sHair]

I. Can't. Do. It. I. Wanna. Keep. My. "We. Love. Green." Imma. wait. and. see. what. BJ. Say.

 

[IDareT'sHair]

@chebaby Why Am I still Laughin' at you Trynin' out for the Basketball Team???

You are One Crazy Woman!

 

[aluv]

@aluv I'm still holding on to mine. Imma see what @Brownie518 thinks.

She was trying hers for the 1st time last night.

IDareT'sHair - Hey, where is Brownie? I am curious to see what she thought about the product & if she has a problem also.

I guess we will all see what BJ says & does.

 

[IDareT'sHair]

@IDareT'sHair - Hey, where is Brownie? I am curious to see what she thought about the product & if she has a problem also.

I guess we will all see what BJ says & does.

Brownie518 Welp. I think she's off work tonight, so she's probably getting her Scalp Massaged.

 

[chebaby]

@chebaby Why Am I still Laughin' at you Trynin' out for the Basketball Team???

You are One Crazy Woman!

im just saying lmao

 

[mkd]

13StepsAhead, 30 off is a good sale

 

[13StepsAhead]

mkd I know, but I still have 2 days to decide.


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[13StepsAhead]

My response from HV after I asked for a refund:

We are investigating the matter and we will get back to you within 24 hours. Thank you for bringing your concern to us, we appreciate it! Please be assured that we are working to resolve the issue ASAP. If you have any further questions and/or concerns, please feel free to email me, I will address them promptly!


Thanks!

Eta: I also sent pictures of the mold


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[Brownie518]

@Brownie518 Welp. I think she's off work tonight, so she's probably getting her Scalp Massaged.

Well, since you mentioned it, I did get a 'scalp massage' and then took a quick nap...

And after reading ya'lls posts, I did not try that Green. erplexed Mold gives me the willies. I don't see any but....

 

[mkd]

So 13StepsAhead, how do you feel about the response?

 

[13StepsAhead]

So 13StepsAhead, how do you feel about the response?

mkd I don't understand what they need to investigate if I showed the pictures with molded product. It's not like this product has been out for a while and I had for a long arse time. It's really simple in my opinion, just issue me a refund.

Eta: I like HV products and all, but I like my money better. In business you have to take some loses...
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[mkd]

Well, since you mentioned it, I did get a 'scalp massage' and then took a quick nap...

And after reading ya'lls posts, I did not try that Green. erplexed Mold gives me the willies. I don't see any but....

Brownie518, I know this wasn't intended to be funny but I am at you being like hey all naw, I can't try the green.

 

[mkd]

mkd I don't understand what they need to investigate if I showed the pictures with molded product. It's not like this product has been out for a while and I had for a long arse time. It's really simple in my opinion, just issue me a refund.

Eta: I like HV products and all, but I like my money better. In business you have to take some loses...
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I feel the same way you do. Multiple people in this thread alone have bad product...you messed something up. Come off the money.

 

[13StepsAhead]

I feel the same way you do. Multiple people in this thread alone have bad product...you messed something up. Come off the money.

Seriously, put that ish on the P&L and call it a day. Sears takes anything back and they have customers like my grandmother who spends $$$ at any given moment. Simply put it's the cost of doing business.


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[aluv]

Hi Ladies & Lurkers!! Here is the response I received from Hairveda.

Hello,


Thank you for brining your concerns to us!After looking into the issue, we found that the conditioner ingredients (grasses and teas) combined with the heat during transport contributed to the product becoming unstable. We use a preservative in most of our water based formulations. The preservative used in We Love Green is “broad spectrum”. This means that it will prevent mold growth in many cosmetics, but it is not strong enough to withstand temperatures of over 100 degrees over a prolonged period of time.
During transit in June and July, temperatures soared to levels we were not anticipating, leaving your We Love Green conditioners vulnerable to mold growth. Gladly, our other products were not affected and remain stable. The grasses and herbs, combined with the water in this particular conditioner were exposed to temperatures beyond our control.We deeply regret any inconvenience you have experienced as a result.
If you have any conditioner left, please discard the bottle.
Because of this you have a $10 store credit for each We Love Green conditioner you’ve purchased. In addition you will also receive 30% off any 1 item and free shipping. This offer is valid on purchases made before December 31, 2011. Please contact us to redeem your discount and credit.
If we can help you further, please let us know. We’re always here for you and your hair.
Thanks!
BJ
Hairveda.com

 

[mkd]

@ aluv, that is a much better response.

 

[Brownie518]

mkd - I pulled it out and smelled and almost took the bait. But then I said if I use this tonight and tomorrow there's mold in it, I will flip the fk out. I'd be washing my hair for days. Nah, couldn't take that stress.

 

[mkd]

mkd - I pulled it out and smelled and almost took the bait. But then I said if I use this tonight and tomorrow there's mold in it, I will flip the fk out. I'd be washing my hair for days. Nah, couldn't take that stress.

my flesh is crawling.

 

[13StepsAhead]

No words, let me take my butt to sleep and deal with this in the morning. Have a wonderful night divas!


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